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PAPER FEED PROBLEMS
4.3 PAPER FEED PROBLEMS
4.3.1 INCORRECT PRINT POSITION
Description: The print job begins despite the paper being in the incorrect position
in the paper cassette.
Cause
Defective feed sensor actuator
4.3.2 JAM 0
Description:
• Paper does not exit from the cassette.
• Jam 0 appears when the paper feeds
into the printer.
Cause
1.
Defective solenoid. Check the solenoid in
Tech Mode.
2.
Cassette/By-pass knock-up plate and
springs are misaligned or defective.
3.
Paper separator pad is dirty or defective.
4.
Pick-up roller may be contaminated or not
installed correctly.
5.
The area between the pick-up roller and
registration sensor may be contaminated.
6.
Feed sensor may be defective. Check in
Tech Mode.
B273
Replace the defective actuator
1.
Replace the solenoid.
2.
Repair/replace as required.
3.
Clean with a soft cloth dampened with
isopropyl alcohol or water. Replace if
necessary.
4.
Clean with a soft cloth dampened with
isopropyl alcohol or water. Replace if
necessary.
5.
Ensure all rollers are clean.
6.
Check the SMPS PBA, Main PBA, and all
connectors. Replace any faulty
components.
4-12
Solution
L
T
P
F e e d
S e n s o r
B273T07.WMF
Solution
M P S e n s o r
SM
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