Troubleshooting - HP d3500 User Manual

Troubleshooting

Problem
Camera does not turn on
Camera turns off suddenly during
operation
The picture is blurred
Images and video files cannot be
saved
Images will not print from the
connected printer
90
Possible causes
• The battery has been depleted.
• The battery is not inserted
correctly.
• The batteries have been depleted.
appears when taking pictures. •
•
• The SD memory card is full.
• The memory card is locked.
• The camera is not connected to the
printer correctly.
• The printer is not PictBridge
compatible.
• The printer is out of paper or ink.
• The printer paper is jammed.
Solution
• Recharge the battery.
• Correctly reinstall the battery.
• Recharge the battery.
Turn on OIS feature.
• Use another memory card or delete
unnecessary files.
• Unlock the memory card.
• Check the connection between the camera
and printer.
• Use a PictBridge compatible printer.
• Load paper into the printer or replace the ink
cartridge in the printer.
• Remove the jammed paper.