Product Specific Problems; Usb Problems - Dell 1704FPV - UltraSharp - 17" LCD Monitor User Manual

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Sync Problems
Screen is scrambled or
appears torn
LCD Scratched
Screen has scratches or
smudges
Safety Related
Visible signs of smoke
Issues
or sparks
Intermittent
Monitor malfunctions on
Problems
& off

Product Specific Problems

SPECIFIC SYMPTOMS
Screen image is too small
Cannot adjust the monitor with
the buttons on the front panel

USB Problems

SPECIFIC SYMPTOMS
USB interface is not
working
High Speed USB 2.0
interface is slow.
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these lines
are also in self-test mode
Check for bent or broken pins
Perform monitor reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled
screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"
Turn monitor off and clean the screen
For cleaning instruction, see
Do not perform any troubleshooting steps
Monitor needs to be replaced
Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is
secure
Perform monitor reset
Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode
WHAT YOU EXPERIENCE
Image is centered on screen, but
does not fill entire viewing area
OSD does not appear on the screen
WHAT YOU EXPERIENCE
USB peripherals are not working
High Speed USB 2.0 peripherals working
slowly or not at all.
Caring for Your
Monitor.
POSSIBLE SOLUTIONS
Perform monitor reset on "All Settings"
Turn the monitor off and unplug the power
cord and then plug back and power on
POSSIBLE SOLUTIONS
Check that your monitor is powered ON.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).
Switch off and then turn on the monitor
again.
Check that your computer is USB 2.0
capable.
Verify USB 2.0 source on your
computer.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).

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