Hp Mediasmart Server Troubleshooting Tips - HP EX475 - MediaSmart Server - 512 MB RAM User Manual

7
Troubleshooting
Find solutions for difficulties with your HP MediaSmart Server.
If your problem is not listed, consult the HP support web site at
www.hp.com/support.
What's in this chapter
» HP MediaSmart Server troubleshooting tips: on page 7- 1
» Network connection troubleshooting tips: on page 7- 1 6
» Webshare troubleshooting tips: on page 7-21
» Other common troubleshooting tips on page 7-27
» iTunes troubleshooting tips on page 7-28
» Microsoft Windows Home Server troubleshooting tips on page 7-29
» Email troubleshooting tips on page 7-30
» Media Streaming troubleshooting tips on page 7-32
» Why can I play and stream DRM content my home computer but I can not
stream it from my HP MediaSmart Server? on page 7-34
» What value does TZO domain names provide beyond the Microsoft Live
option:

HP MediaSmart Server troubleshooting tips:

In this section we will cover:
What to do if the server is unresponsive on page 7-2
Power-on indicator is off on page 7-3
Why is the hard drive light-bar purple? on page 7-3
Why is the hard drive light-bar red? on page 7-3
Why is the server's health indicator light red? on page 7-4
Computer Recovery on page 7-5
What to do about hardware warning messages? on page 7-5
Troubleshooting
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7-1