Toshiba PQX32U-04M01M User Manual page 169

Problem
Some CD/DVDs run
correctly, but others do
not
USB floppy diskette drive
The USB floppy diskette drive is available only as an option. For further
information, please refer to Chapter 4,
Problem
Drive does not operate Check the connection between the computer and
Some programs run
correctly but others do
not
You cannot access the
external floppy diskette
drive
User's Manual
Procedure
Check whether the CD, or DVD is dirty - if it is,
wipe it with a clean cloth lightly dipped in water or
a neutral cleaner. Please refer to the
Basics section in Chapter 4 for further details on
cleaning the media.
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match the requirements
of the CD/DVD media (refer to the CD's, or
DVD's documentation if available).
Check the type of CD,or DVD media that you are
using - the drive supports the following:
DVD:
CD:
For DVD Videos, you should check the region
coding on the DVD to ensure that it matches that
on the DVD-ROM drive. For reference, region
codes are listed in the
in Chapter 2, The Grand
Operating
Procedure
the drive to ensure that it is properly attached.
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
Try another floppy diskette in the drive - if you
are able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Troubleshooting
Operating
DVD-ROM, DVD-Video
CD-DA, CD-Text, Photo
CD (single/multi-session),
TM
CD-ROM Mode 1, Mode 2,
CD-ROM XA Mode 2
(Form1, Form2), Enhanced
CD (CD-EXTRA),
Addressing Method 2
Optical disc drives
Tour.
Basics.
section
9-10