HP DL120 - ProLiant - G5 User Manual page 4

Auto-configuration process .......................................................................................................................... 34
BIOS Serial Console ................................................................................................................................... 35
ROMPaq utility........................................................................................................................................... 35
LO100c Remote Management ..................................................................................................................... 35
HP Insight Diagnostics ................................................................................................................................ 35
Keeping the system current .......................................................................................................................... 35
Drivers ............................................................................................................................................ 35
Firmware......................................................................................................................................... 36
Subscriber's choice .......................................................................................................................... 36
Troubleshooting .......................................................................................................................... 37
Common problem resolution........................................................................................................................ 37
Loose connections ............................................................................................................................ 37
Service notifications.......................................................................................................................... 37
Firmware updates ............................................................................................................................ 37
DIMM handling guidelines ................................................................................................................ 38
SAS and SATA hard drive guidelines ................................................................................................. 38
Problem diagnosis...................................................................................................................................... 38
Important safety information .............................................................................................................. 39
Preparing the server for diagnosis...................................................................................................... 41
Symptom information........................................................................................................................ 41
Diagnostic steps ............................................................................................................................... 41
Hardware problems ................................................................................................................................... 52
Hardware problems ......................................................................................................................... 52
Software tools and solutions ........................................................................................................................ 69
Introduction to software problems ...................................................................................................... 69
Firmware maintenance ..................................................................................................................... 72
Contacting HP ........................................................................................................................................... 73
Contacting HP technical support or an authorized reseller .................................................................... 73
Server information you need.............................................................................................................. 74
Operating system information you need ............................................................................................. 75
Battery replacement .................................................................................................................... 77
Regulatory compliance notices ..................................................................................................... 79
Regulatory compliance identification numbers ............................................................................................... 79
Federal Communications Commission notice ................................................................................................. 79
FCC rating label .............................................................................................................................. 79
Class A equipment ........................................................................................................................... 79
Class B equipment............................................................................................................................ 79
Declaration of conformity for products marked with the FCC logo, United States only........................................ 80
Modifications............................................................................................................................................. 80
Cables ...................................................................................................................................................... 80
Canadian notice (Avis Canadien) ................................................................................................................ 81
European Union regulatory notice ................................................................................................................ 81
Disposal of waste equipment by users in private households in the European Union .......................................... 81
Japanese notice ......................................................................................................................................... 82
BSMI notice ............................................................................................................................................... 82
Korean notice ............................................................................................................................................ 83
Laser compliance ....................................................................................................................................... 83
Battery replacement notice .......................................................................................................................... 83
Taiwan battery recycling notice ................................................................................................................... 84
Power cord statement for Japan ................................................................................................................... 84
Acoustics statement for Germany (Geräuschemission) .................................................................................... 84
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