Lenovo ThinkCentre A35 Quick Reference Manual page 64

You will deliver or mail as your Service Provider specifies (prepaid unless
specified otherwise) the failing Machine suitably packaged to a designated
location. After the Machine has been repaired or exchanged, it will be made
available for your collection or, for Mail-in Service, the Machine will be
returned to you at Lenovo's expense, unless your Service Provider specifies
otherwise. You are responsible for the subsequent installation and
verification of the Machine.
5. CRU and On-site Service
This type of Warranty Service is a combination of Type 1 and Type 2 (see
above).
6. CRU and Courier or Depot Service
This type of Warranty Service is a combination of Type 1 and Type 3 (see
above).
7. CRU and Customer Carry-In or Mail-In Service
This type of Warranty Service is a combination of Type 1 and Type 4 (see
above).
When a 5, 6 or 7 type of warranty service is listed, your Service Provider will
determine which type of warranty service is appropriate for the repair.
* This type of service is called ThinkPad EasyServ or EasyServ in some
countries.
To obtain warranty service contact a Service Provider. In Canada or the United
States, call 1-866-246-7602. In other countries, see the telephone numbers below.
Worldwide Telephone List for Customers and Business
Partners
Phone numbers are subject to change without notice. For the most up-to-date
phone numbers, go to http:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4HWSE3
Then use your machine type to access the appropriate Worldwide Phone List.
You can also refer to the Worldwide Phone List flyer that shipped with your
computer. .
Country or Region
Austria
Canada
Belgium
Denmark
Finland
46
Quick Reference
Telephone Number
00800 426 72 457
1-866-246-7602
00800 426 72 457
00800 426 72 457
00800 426 72 457
Hours of Operation
9am-6pm CET Mon - Fri*
7am-7pm CST Mon - Fri*
9am-6pm CET Mon - Fri*
9am-6pm CET Mon - Fri*
9am-6pm CET Mon - Fri*