Lenovo ThinkCentre A35 Quick Reference Manual page 38

Symptom
The keyboard does not
work. The computer
does not respond to the
keyboard.
The Enhanced
Performance USB
Keyboard does not work
The mouse does not
work. The computer
does not respond to the
mouse.
Note: This applies to a
mechanical mouse only.
The operating system
will not start.
An error code is
displayed before the
operating system starts.
The computer beeps
multiple times before the
operating system starts.
20
Quick Reference
Action
Verify that:
v The computer and monitor are turned on and the
brightness and contrast controls are set correctly.
v The keyboard is securely connected to the keyboard
connector on the computer.
v No keys are stuck.
If you cannot correct the problem, have the computer
serviced.
Verify that:
v The computer is turned on.
v The keyboard is securely connected to a USB connector on
the rear of the computer.
v No keys are stuck.
If you cannot correct the problem, have the computer
serviced.
Clean the mouse. Verify that:
v The computer and monitor are turned on and the
brightness and contrast controls are set correctly.
v The mouse is securely connected to the mouse connector
on the computer.
If you cannot correct the problem, have the computer
serviced.
Verify that:
v There is no diskette in the diskette drive.
v The startup sequence includes the device where the
operating system resides. Usually, the operating system is
on the hard disk.
Start the CMOS Setup Utility program. See "Starting the
CMOS Setup Utility" on page 8.
Verify the startup sequence in the CMOS Setup Utility
program.
If you cannot correct the problem, have the computer
serviced.
Write down the code number, and see "Error codes" on page
21.
Verify that no keys are stuck down.
If you cannot correct the problem, have the computer
serviced.