Support Menu - Samsung LN40C500F3F User Manual

Basic Features

Support Menu

O
MENUm → Support → ENTERE
Self Diagnosis
✎
Self Diagnostic might take few seconds, this is part of
the normal operation of the TV.
■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Sound Test: Use the built-in melody sound to check for
sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
Speaker Select is set to TV Speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance (1-800-SAMSUNG).
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
■ Signal Strength: (Digital channels only) An HD channel's
reception quality is either perfect or the channels are
unavailable. Adjust your antenna to increase signal
strength.
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English
Software Upgrade
Samsung may offer upgrades for your TV's firmware in the
future. Please visit Samsung.com or contact the Samsung
call center at 1-800-SAMSUNG (726-7864) to receive
information about downloading upgrades and using a USB
drive. Upgrades will be possible by connecting a USB drive
to the USB port.
✎
✎
HD Connection Guide
Refer to this information when connecting external devices
to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers and how to download
products and software.
MUTE button.
When software is upgraded, video and audio settings
you have made will return to their default (factory)
settings.
We recommend you write down your settings so that
you can easily reset them after the upgrade.