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Oki OKIPAGE8c Manuallines

Oki OKIPAGE8c Manuallines

Reference guide for the okipage 8c
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Download this manual See also: Maintenance Manual, Setup & Installation
Every effort has been made to ensure that the infor-
mation in this document is complete, accurate, and
up-to-date. Okidata assumes no responsibility for the
results of errors beyond its control. Okidata also
cannot guarantee that changes in software and
equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the
information in it. Mention of software products
manufactured by other companies does not necessar-
ily constitute endorsement by Okidata.
Copyright 1998 by Okidata. All rights reserved.
First edition September, 1998.
Written and produced by the Okidata Training & Publica-
tions Department. Please address any comments on this
publication
• by mail to:
Training & Publications Department
Okidata, Division of Oki America, Inc.
2000 Bishops Gate Blvd.
Mount Laurel, New Jersey 08054-4620
• or by email to: pubs@okidata.com
We welcome you to visit our web site:
Year 2000 Compliance
All products currently sold by Okidata are Year 2000
Compliant. Each product contains information
technology that accurately processes date and time
data between the years 1999 and 2000. These prod-
ucts, when used in combination with products pur-
chased from other manufacturers, whose products
properly exchange date and time information, will
accurately process the date and time. All future
products are committed to meeting the same Year
2000 compliance.
E
S
NERGY
OKI, OKIDATA and OKIPAGE are registered trademarks/
marques déposées/marcas registradas, and OKIcare is a
trademark of Oki Electric Industry Company, Ltd.
Adobe, Acrobat, Acrobat Reader, Illustrator, PageMaker,
Photoshop, PostScript and Type Manager are trademarks of
Adobe Systems Inc., which may be registered in certain
jurisdictions. CorelDRAW is a registered trademark of Corel
Corporation. E
United States Environmental Protection Agency. HP and PCL
are registered trademarks of Hewlett-Packard. Macintosh is a
trademark of Apple Computer, Inc., registered in the U.S. and
other countries. Macromedia and FreeHand are registered
trademarks of Macromedia, Inc. PANTONE is a registered
trademark of Pantone, Inc. QuarkXPress is a registered
trademark of Quark, Inc. and all applicable affiliated compa-
nies. Windows is either a registered trademark or a trademark
of Microsoft Corporation in the United States and/or other
countries.
http://www.okidata.com
TAR
As an E
has determined that this product
meets the E
for energy efficiency.
S
is a registered trademark of the
NERGY
TAR
®
S
NERGY
TAR
S
NERGY
Partner, Okidata
guidelines
TAR

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  • Page 1 E guidelines NERGY for energy efficiency. OKI, OKIDATA and OKIPAGE are registered trademarks/ marques déposées/marcas registradas, and OKIcare is a trademark of Oki Electric Industry Company, Ltd. Adobe, Acrobat, Acrobat Reader, Illustrator, PageMaker, Photoshop, PostScript and Type Manager are trademarks of Adobe Systems Inc., which may be registered in certain...

  • Page 3: Table Of Contents

    Contents Obtaining Service ..........1 Okidata Online ..........1 Your Dealer ............1 Customer Support Center ........ 1 Customer Support Representatives ....2 Faxable Facts ........... 2 Warranty Service ..........3 Okidata Service Centers ........3 Shipping Your Printer .......... 3 OKIcare™...
  • Page 4 Paper Exit Jam ..........26 Print Quality ............28 Display Messages ..........30 Normal Operation .......... 30 Maintenance ..........30 Problems ............31 Call for Service ..........32 Setting Power Saving Mode ....... 33 Uninstall Printer Software ........ 34 Windows 95, 98 ..........34 Windows 3.1x ..........

  • Page 5: Obtaining Service

    Obtaining Service This information is valid for the United States and Canada only. If you can’t solve your printer problem after reading this manual, contact these sources for service or support. Okidata Online Visit the Okidata Web Site at http://www.okidata.com for the latest information on: •...

  • Page 6: Customer Support Representatives

    Okidata Customer Support Representatives Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative are trained on all current Okidata products They can answer your questions regarding: •...

  • Page 7: Warranty Service

    Warranty Service Your printer is warranted for one year from date of purchase except for the printheads (LED imaging arrays), which are warranted for a period of five years from date of purchase. If your printer hardware should fail during the warranty period, Okidata will repair (or replace at its option) on- site, at the original purchaser’s facility, within a 50 mile radius of an authorized service center and without...

  • Page 8: Okicare™ Service Enhancement Programs

    OKI care ™ Service Enhancement Programs This program offers you the opportunity to purchase additional warranty service for your OKIPAGE 8c printer. For pricing and more detailed information see the enclosed brochure, or call 1-800-OKIDATA (1-800-654-3282) or, visit our Web site:...

  • Page 9: Print Media

    Print Media Selecting Print Media Paper Tray • Standard paper (Recommended: Hammermill 24-lb.) • Letterhead Stationery Capacity: up to 500 sheets of 20-lb paper Weight: 20 to 28 lb Minimum dimensions: 3.4" W x 5.5" L Maximum dimensions: 8.5" W x 14" L Front Feeder •...

  • Page 10: Loading The Paper Tray

    Loading the Paper Tray 1. Pull the paper tray out of the printer. 2. Adjust the paper guides for the size of the paper you will be using. 3. Fan a ream of paper. 4. Place the paper in the tray and slide the tray back into the printer.

  • Page 11: Printing On Special Media

    Printing on Special Media If you are printing transparencies, labels or card stock, you must use the Front Feeder and rear exit (Special Media Stacker) to provide a straight-through path. To set up the Front Feeder: 1. Pull the Front Feeder down. 2.

  • Page 12: Using The Front Feeder With Multiple Sheets

    Using the Front Feeder with Multiple Sheets If you are going to use the front feeder to feed a stack of print media, you need to go into the menu and set the printer paper input default to the Front Feeder: 1.

  • Page 13: Control Panel

    Control Panel Left Side Toner Low Indicators LCD Display Paper Size Indicators Right Side The control panel buttons are dual function: press and release to engage the top function; press and hold for 2 to 3 seconds to engage the bottom func- tion.

  • Page 14: Printing The Menus

    Printing the Menus To print a list of the menu items and their current set- tings: 1. Place the printer off-line (press ON LINE). 2. Press and hold PAPER SIZE/Print Menu until the display reads PRINT MENU. 3. To print the menu for the HP PCL5C emulation, press ENTER/Power Save.

  • Page 15: Printer Maintenance

    • Call 1-800-OKIDATA for the nearest Authorized Sales and Service location. Have your ZIP code ready. • Check office supply catalogs or your local stationery store. Most carry OKI brand supplies. • Call 1-800-OKIDATA (1-800-654-3282), and order your supplies directly from Okidata using a major credit card.

  • Page 16: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Replace a toner cartridge when the TONER EMPTY message displays. The corresponding color LCD indicator will light. Be careful to install each color toner cartridge in the corresponding color image drum! To make this easy, each image drum, toner cartridge and slot in the printer has a color-coded label marked with the corresponding letter (Y = yellow, M = magenta, C = cyan, K = black).
  • Page 17 3. Lower the right end of the toner cartridge, aligning the slot on the cartridge with the ridge in the image drum. 4. Push the colored lock lever toward the back of the printer until it stops. 5. Clean the LED arrays Open the LED lens cleaner package supplied with the toner cartridge and use it to clean the LED arrays.

  • Page 18: Replacing An Image Drum

    Replacing an Image Drum Replace an image drum when the CHANGE DRUM message displays. The corresponding color LCD indica- tor will light. CHANGE DRUM displays when the image drum has reached 90% of its life. Recover temporarily by opening and closing the cover, CHANGE DRUM displays after printing every 20 pages until a new drum is installed.
  • Page 19 4. remove the protective paper, and toner well insert. 5. Insert the new image drum cartridge: match the color- coded label on the image drum with the color-coded label in the printer. 6. Remove the new toner cartridge from the packaging and shake it from side to side a few times to distribute the toner evenly.
  • Page 20 11. Open the LED Lens Cleaner supplied with the toner cartridge and use it to clean the LED arrays. 12. Close the printer cover, pressing down to lock it in place. 13. Reset the Drum Counter: a. Press the MENU 1/Menu 2 button while turning the printer on.

  • Page 21: Toner Waste Box Replacement

    Toner Waste Box Replacement To avoid color mixture, the remaining toner formed on the drum is wiped into a waste toner box with a cleaning blade. When you see the message WASTE TNR NR FULL on the display, you need to replace the toner waste box.

  • Page 22: Color Registration

    Color Registration Setting the Color Registration for Windows 95/98/NT 4.0 Since each color is printed separately, you must set the color registration to ensure that the colors line up properly: Out of Registration Proper Registration To ensure optimum print quality, you should set the color registration on a routine basis (once a month or so).
  • Page 23 4. Beginning with section #1, find the lined boxwhere no color shows in the spaces between the black lines and note its corresponding number. If more than one box has no color, select the one closest to zero. If all the boxes have color, select the lightest one, nearest zero.

  • Page 24: Windows Nt 3.1X

    Setting the Color Registration for Windows 3.1x Since each color is printed separately, you must set the color registration to ensure that the colors line up prop- erly: Proper Registration Out of Registration To ensure optimum print quality, you should set the color registration on a routine basis (once a month or so).
  • Page 25 4. Beginning with section #1, find the box where no color shows in the spaces between the black lines and note its corresponding number. If more than one box has no color, select the one closest to zero. If all the boxes have color, select the lightest one, nearest zero.

  • Page 26: Macintosh

    Setting Color Registration for the Macintosh Since each color is printed separately, you must set the color registration to ensure that the colors line up prop- erly: Proper Registration Out of Registration To ensure optimum print quality, you should set the color registration on a routine basis (once a month or so).
  • Page 27 4. Beginning with section #1, find the lined box where no color shows in the spaces between the black lines and note its corresponding number. If more than one box has no color, select the one closest to zero. If all the boxes have color, select the lightest one, nearest zero.

  • Page 28: Problem Solving

    Problem Solving If a paper jam occurs, a message displays which indicates the location of the jam. Once the jam is cleared, the cover is closed, and warming up is complete, the printer prints all the pages affected by the jam. Paper Input Jam Paper has jammed between the tray and the first image drum cartridge.

  • Page 29: Paper Feed Jam

    Paper Feed Jam Paper has jammed under the image drums. Be careful—do not touch the hot surfaces around the fuser. Look for the yellow warning labels. 1. Press the OPEN button and lift the top cover all the way open. 2.

  • Page 30: Paper Exit Jam

    Paper Exit Jam Paper has jammed in the fuser or between the fuser and the paper exit. Be careful—do not touch the hot surfaces around the fuser. Look for the yellow warn- ing labels. 1. Press the OPEN button and lift the top cover all the way open.
  • Page 31 5. Lower the fuser back into the printer, press down firmly to seat it, then pull on the two blue levers to make sure that the fuser is locked in position. 6. Open the rear exit stacker. 7. Look into the rear of the printer and remove any pieces you find.

  • Page 32: Print Quality

    Print Quality The printer uses separate cartridges of cyan, magenta, yellow and black toner to generate high definition color images. Factors causing print quality problems may affect only one color, or several colors, so the results may be unpredictable. For general information on using color, see the online Color Guide.
  • Page 33 Blank sheets printed/one or more colors missing. Reason: An image drum cartridge may have been exposed to light, or LED array or image drum contacts may have failed. Solution: Leave image drum cartridge in total darkness for several hours. If this fails to restore it, install a new image drum cartridge.

  • Page 34: Display Messages

    Display Messages Messages on the display panel show the status of the printer. For a complete list of messages, see the online User’s Guide. Following is a limited list of these messages and if necessary, the recommended action. Normal Operation RESET TO FLUSH (PostScript) Data currently in the printer can be deleted by pressing the ON LINE button, then the RESET...

  • Page 35: Problems

    WASTE TNR NR FULL The waste toner box is almost full. Be prepared to replace it when the WASTE TONER FULL message appears. WASTE TONER FULL The waste toner box is full. For replacement instructions, see “Printer Maintenance” or refer to the online User’s Guide FUSER LIFE The fuser needs to be replaced.

  • Page 36: Call For Service

    CANNOT USE A6 PAPER ON TRAY 2 The second paper tray cannot feed A6 size paper. Use Tray 1 or the manual feed slot. ERROR D6 [#########] Yellow image drum is not installed properly. Open the top cover, check, and reinstall as necessary. For instruc- tions, see “Replacing the Image Drum.”...

  • Page 37: Setting Power Saving Mode

    Setting Power Saving Mode In power saving mode, the heating unit has been turned off to save energy. When data is sent to the printer, it automatically warms up briefly before printing. If you want to disable or change this setting: 1.

  • Page 38: Uninstall Printer Software

    Uninstall Printer Software If you want to remove the printer driver or status monitor from your hard drive, use the following procedure: Always close the status monitor before uninstalling. Some components may not be removed if the status monitor is running. Windows 95, 98 1.

  • Page 39: Emergency Procedure For Toner

    Emergency Procedure for Toner EMERGENCY FIRST AID PROCEDURES Emergency Procedure Toner Dilute by giving two glasses of swallowed water and induce vomiting by (ingested) administering Syrup of Ipecac (follow manufacturer’s instructions). Seek medical attention. NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious.

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Okipage8cnOkipage 8c

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