The Customer Support Center - Oki OKIPAGE6w User Manual

The Customer Support Center

For Customer Support call 1-800-OKIDATA (1-800-654-3282).
The Okidata Information System Automated Attendant
Recorded information is available 24 hours a day, 7 days a week. Call for immediate help with:
•
Basic operating procedures
•
Sales and service referrals (dealer locations)
• Parts and consumable referrals
•
Product information
Customer Support Representatives
•
Support and representatives are available 24 hours a day, 7 days a week.
• Call from a telephone close to your printer, so you can refer to it during the conversation.
•
Customer Support Representatives are trained on all current OKI products. They can answer
your questions about:
→ → → →
Installation of your OKI printer
→ → → → Determination of printer issues that require service
→ → → →
Availability and installation of printer drivers
→ → → →
Consumer relations
→ → → → CSRs are not trained to provide assistance with the use of commercial software
packages. Please check your software user's manual for times and availability of support.
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