Software Problems - Oki OKIPAGE14e User Manual

Symptom: Pages curl excessively
Problem: Printing on wrong side of paper. High
humidity.
Solution: Turn paper over in tray. Note arrow on paper
package. Install paper print side down in tray.
Problem: Moisture in paper. Improper storage.
Solution: Avoid storing paper in areas of excessive
temperature changes and humidity.
Problem: High Humidity.
Solution: Recommended operating humidity: 20-80%
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E-34 OKIPAGE 14e

Software Problems

Software controls printing features. Make sure you
have selected the correct printer driver in your
software. See your software application
documentation for more information.
Symptom: Status Monitor displays Checking Status
indefinitely. The Printer Menu button is greyed and
not active.
Problem: Bi-directional communication is not being
achieved through the printer port.
Solution: Check cable for IEEE 1284. Verify PC is set
for bi-directional printing. Remove any previously-
installed printer software that may cause conflict.
Symptom: Blank pages appear between printed
pages.
Problem: Number of lines per page in software is not
equal to number of lines per page of printer.
Solution: Many software packages assume 66 lines
per page; your printer default is 60. Adjust software
accordingly, or set LINES/Pg in Menu 1 to equal
lines per page in software.