Panasonic Viera TX-P42G30B Operating Instructions Manual page 101

Problem
Chaotic image,
noisy
No image can be
displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is
displayed
No sound is
produced
Sound level is
low or sound is
distorted
Unusual sound
from the TV
No programmes
shown on TV Guide
Cannot find a
channel you have
previously watched
Sound is unusual
Pictures from
external equipment
are unusual when
the equipment is
connected via HDMI
Cannot connect to
the network
Cannot select the file
during DLNA operations
Cannot operate
VIERA Connect
The TV does not
switch On
The TV goes into
Standby mode
•
Set [P-NR] in the Picture Menu (to remove noise).
•
Check nearby electrical products.
(fluorescent lamp, DECT phones, mobile phones, microwave, etc.)
•
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
•
Please also refer to "Neither image nor sound is produced"
•
Reset channels. (p. 40)
•
Please also refer to "Neither image nor sound is produced"
•
Turn the TV Off with Mains power On / Off switch, then turn it On again.
•
If the problem persists, initialise all settings.
•
Is Sound Mute active?
•
Is the volume set to the minimum?
•
Is Speaker Selection (VIERA Link) set to [TV]?
•
Please also refer to "Neither image nor sound is produced"
•
Sound signal reception may be deteriorated.
•
Set [NICAM] (p. 33) in the Sound Menu to [Off]. (Analogue only)
•
Please also refer to "Neither image nor sound is produced"
•
When power is on, whirring sound of cooling fan or drive noise may be
heard from inside the TV (not a sign of faulty operation).
•
Reset channels. (p. 40)
•
Check the digital transmission by contacting Digital UK on
08456 50 50 50 or at www.digitaluk.co.uk
•
Check the analogue broadcast (if still available in your area).
•
Consult an aerial engineer to check the alignment of your aerial.
•
The channel may broadcast for part of the day.
•
Check the channel in the TV Guide.
•
Channel position numbers may be changed by broadcasters.
•
Reset channels. (p. 40)
•
Set the sound setting of the connected equipment to "2ch L.PCM".
•
Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu.
•
If digital sound connection has a problem, select analogue sound
connection. (p. 97)
•
Check the HDMI cable is connected properly.
•
Turn the TV and equipment Off, then turn them On again.
•
Check an input signal from the equipment.
•
Check the output resolution of the equipment.
•
Use equipment compliant with EIA/CEA-861/861D.
•
Check the LAN cable is connected properly.
•
Check the connections and settings.
•
Check the network equipment and network environment.
•
The router may not be set to issue IP address automatically.
If the network administrator prefers to allocate an IP address,
set an IP address manually.
•
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 76) and set the router to be able to use it.
•
If the problem persists, consult your Internet Service Provider or
telecommunications company.
•
Is media server of the connected equipment prepared?
•
Check applicable data format.
•
Check the connections and settings.
•
The server or connected line might be busy now.
•
Press and hold the standby On / Off switch on the remote control for
about 1 second if Power LED is red.
•
Check the mains lead is plugged into the socket.
•
The fuse in the mains plug may have blown. Replace it with one of an
identical rating (p. 4)
•
Auto power standby function is activated.
•
The TV enters Standby mode about 30 minutes after analogue broadcast ends.
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