Proactive Notification For Hp Netserver Products; Telephone Support - HP D5970A - NetServer - LCII User Manual

Appendix D

Proactive Notification for HP NetServer Products

HP Proactive Notification is a web-based information service that provides timely
technical support information on HP NetServer products via email.
As a new user of HP Proactive Notification, you will be asked to complete a
simple web-based questionnaire that profiles your specific support needs. This
free service then searches HP NetServer information and, based on your profile,
proactively provides you with the important information that you need to
effectively manage your network.
The types of technical information that will be emailed to you include:
Software driver notifications, such as BIOS updates, patches, and NOS-
specific drivers
HP Navigator CD-ROM Release History
HP Proactive Notification articles
Frequently Asked Questions (FAQ) documents
Accessory information
You can sign up HP for Proactive Notification by visiting the following World
Wide Web URL:
http://proact.hp.com:8088/NetServer
NOTE
This address is case-sensitive. The 'N' and 'S' in 'NetServer'
must be capitalized.

Telephone Support

During the warranty period, telephone technical support is available to assist you
with setup, configuration, startup, and troubleshooting of your HP hardware
product.
Telephone support is generally available from the manufacturers and resellers of
the various non-HP hardware and software components. Refer to the product
documentation or your reseller for additional information.
Assistance with additional functions such as system design, operating system
upgrades, or performance optimization -- and assistance with other technical
areas, such as cabling, non-HP hardware, or multiple operating system
100
Service and Support