Service Upgrades - HP X510 - StorageWorks Data Vault Manual

Product warranty service. This will save
considerable repair time. After you contact the
HP Technical Support Center and the fault
diagnosis identifies that the problem can be fixed
using one of these parts, a replaceable part can
be sent directly to you. Once the part arrives,
replace the defective part pursuant to the
provided instructions and documentation. If
further assistance is required, call the HP
Technical Support Center, and a technician will
assist you over the phone. In cases where the
replacement part must be returned to HP, you
must ship the defective part back to HP within a
defined period of time, normally thirty (30) days.
The defective part must be returned with the
associated documentation in the provided
shipping material. Failure to return the defective
product may result in HP billing you for the
replacement.
With a customer self repair, HP will pay all
shipping and part return costs and determine the
courier/carrier to be used. If customer self repair
applies to you, please refer to your specific HP
Hardware Product announcement. You can also
obtain information on this warranty service on
the HP Web site at:
http://www.hp.com/support
Pickup and Return
Warranty Service
Your HP Limited Warranty may include a pickup
and return warranty service. Under the terms of
pickup and return service, HP will pick up the
defective unit from your location, repair it, and
return it back to your location. HP will incur all
repair, logistics, and insurance costs in this
process.
Carry-in Warranty Service
Under the terms of carry-in service, you will be
required to deliver your HP Hardware Product to
an authorized service location for warranty
repair. You must prepay any shipping charges,
taxes, or duties associated with transportation of
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the product to and from the service location. In
addition, you are responsible for insuring any
product shipped or returned to an authorized
service location and assume risk of loss during
shipping.

Service Upgrades

HP has a range of additional support and
service coverage for your product that can be
purchased locally. However, some support and
related products may not be available in all
countries/regions. For information on availability
of service upgrades and the cost for these service
upgrades, refer to the HP Web site at:
http://www.hp.com/support
Options Limited Warranty,
Software and Digital
Content
Your Options Limited Warranty is a one (1) year
(HP Options Limited Warranty Period) parts
replacement warranty on any HP branded or
Compaq-branded options (HP Options). If your
HP Options are installed in an HP Hardware
Product, HP may provide warranty service either
for the HP Options Limited Warranty Period or
the remaining Limited Warranty Period of the HP
Hardware Product in which the HP Options are
being installed, whichever period is the longer
but not to exceed three (3) years from the date
you purchased the HP Options. The HP Options
Limited Warranty Period starts on your date of
purchase. Your dated sales or delivery receipt,
showing the date of purchase, is your start date.
Non-HP options are provided "AS IS". Non-HP
manufacturers and suppliers may provide
warranties directly to you. EXCEPT AS PROVIDED
IN ANY SOFTWARE END-USER LICENSE OR
PROGRAM LICENSE AGREEMENT, OR IF
OTHERWISE REQUIRED BY LOCAL LAW,
SOFTWARE AND THIRD PARTY DIGITAL
CONTENT, INCLUDING THE OPERATING
SYSTEM OR ANY SOFTWARE OR THIRD PARTY
DIGITAL CONTENT PREINSTALLED BY HP ARE