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Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
1
Product name
2
Serial number (s/n)
3
Part number/Product number (p/n)
4
Model description
5
Warranty period
Maintenance and Service Guide
Illustrated parts catalog
Description
The name affixed to the front of the computer.
An alphanumeric identifier that is unique to each product.
This number provides specific information about the product's
hardware components. The part number helps a service
technician to determine which components and parts are needed.
An alphanumeric identifier used to locate documents, drivers, and
support for the computer.
The duration of the warranty period for the computer.
3
3–1
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