Administrative Tools ........................................................................................................................... 15
About the Agent ................................................................................................................. 17
Microsoft Windows Firewall ................................................................................................................ 18
On-by-Default .................................................................................................................... 18
Failure Symptoms .............................................................................................................. 21
Resolution .......................................................................................................................... 22
Remote Desktop Connection ............................................................................................................. 25
Teemtalk Terminal Emulation ............................................................................................................. 29
VMWare View Manager ..................................................................................................................... 29
Altiris Client Agent .............................................................................................................................. 30
HP Management Agent ...................................................................................................................... 32
Microsoft Internet Explorer ................................................................................................................. 33
Windows Media Player 11 .................................................................................................................. 33
Enhanced Write Filter GUI ................................................................................................. 37
HP RAMDisk ...................................................................................................................................... 39
HP ThinState Capture ........................................................................................................................ 42
HP ThinState Deploy ......................................................................................................... 45
HP FTP Image Update ....................................................................................................................... 46
Server Requirements ......................................................................................................... 46
vi
Adding a Program ............................................................................................. 22
Adding a Port .................................................................................................... 22
EWF GUI Buttons .............................................................................................. 38
Using Boot Commands ..................................................................................... 39