Frequently Asked Questions - HP T5145 - Thin Client - Tower Administrator's Manual

4

Frequently Asked Questions

Question
What characters are valid when creating a password?
Why does my system not log off instantly with an RDP
connection?
Why does my RDP session not connect if the client host name
includes a blank space?
Why does my RDP connection fail when using a long printer
mapping entry?
Why are resolution settings not always available when logging
on to a remote thin client using RDP?
Why are BIOS changes made locally using the BIOS settings
utility overwritten during system boot up?
Why are BIOS changes made remotely using Altiris (Repset)
overwritten during system boot up?
When adding a Thinprint printer, what is entered in the Device
field when connecting to a USB or Parallel printer?
Why does the wakeup utility not work when I use the power
button to turn off my thin client?
Why is my computer name incorrect when I am deploying an
image captured from a thin client operating wirelessly?
70 Chapter 4 Frequently Asked Questions
Answer
Passwords can contain any character except the following
characters: #, \, |, ", and `. These characters should never be
used in a password.
When using smartcard in an RDP session, it takes
approximately sixty seconds to log off.
To connect to a RDP session that has a blank space in the
name, you must capture the host name with quotation marks.
It is recommended that host names not include blanks.
The printer mapping entry is limited to 40 characters.
When logging in to a remote thin client using RDP, the user
can only select a resolution at or below the resolution setting
of the remote unit.
You should always use the HP ThinConnect OS Settings tab
to configure settings. Settings made using the BIOS utility are
over-written by HP ThinConnect OS settings when your HP
thin client boots.
You should always use the HP ThinConnect OS Settings tab
to configure settings. Settings made using Altiris (Repset) are
over-written by HP ThinConnect OS settings when your HP
thin client boots.
A Thinprint server must be up and running local and Windows.
If connecting to a USB device, you should type /dev/usb/
lp0 in the Device field. If connecting to a Parallel device, you
should type /dev/lp0 in the Device field.
After the thin client has been turned off with the power button,
the thin client cannot be awakened with a Wake Up signal
(wakeup utility) via the network. Using the power button does
not allow the proper value to be set. If you execute a normal
shutdown (via shutdown menu), the unit can be awakened with
a remote wakeup signal.
Settings should not be captured from a thin client with wireless
device settings activated unless the wireless information is
excluded from the settings image. Use the Customize
Captured Settings utility when creating the settings image to
exclude the wireless feature settings.
ENWW