HP T5145 - Thin Client - Tower Administrator's Manual
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HP T5145 - Thin Client - Tower Administrator's Manual

HP T5145 - Thin Client - Tower Administrator's Manual

Hp thinconnect, build s2st0070 administrator's guide
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Administrator's Guide
HP ThinConnect, build S2ST0070

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  • Page 1 Administrator's Guide HP ThinConnect, build S2ST0070...
  • Page 2 © Copyright 2007–2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Windows is a trademark of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: About This Book

    About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Introduction Using HP ThinConnect ......................... 2 Connections ......................... 2 Buttons ..........................4 2 Installation Selecting a Usage Mode ........................5 About Usage Modes ......................5 Setting the Usage Mode ...................... 6 Selecting a Broker ..........................6 About Brokers ........................
  • Page 6 Index ................................... 71 ENWW...

  • Page 7: Introduction

    Introduction This guide provides the network administrator with instructions for configuring the thin client and explains the various configuration utilities. HP ThinConnect is a straightforward network access solution. The HP ThinConnect operating system is a custom embedded operating system designed to manage and support efficient ICA and RDP network connections.

  • Page 8: Using Hp Thinconnect

    Using HP ThinConnect HP ThinConnect allows you to manage server and application connections by setting up RDP and ICA connections and assigning them to users. To access all HP ThinConnect functionality, you must log in as an Administrator. As a User, you can run connections and have limited access to HP ThinConnect functionality.
  • Page 9 The area on the left side of the window lists all connections that you can assign to users. You can drag and drop to change the order of connections. You can also add, edit, and delete connections. For more information, see Connections on page ●...

  • Page 10: Buttons

    Buttons ● Add ICA: Click to create a new ICA connection and add it to the list of available connections in the current user's connection list. For more information, see Adding an ICA Connection on page ● Add RDP: Click to create a new RDP connection and add it to the list of available connections in the current user's connection list.

  • Page 11: Installation

    Installation CAUTION: Thin clients are designed for remote data storage. Excessive writes to flash may damage the flash memory. Typically, to configure multiple terminals, you can configure a terminal locally and then use it as a template for other terminals, which you can then configure using remote administration tools. NOTE: The thin client automatically boots into the Administrator account with HP ThinConnect open.

  • Page 12: Setting The Usage Mode

    Stateless Usage Mode In Stateless usage mode, most settings are stored remotely in a global profile .xml file and in a user profile .xml file that both reside on the FTP server. These .xml files are loaded onto the thin client each time a new user logs on.

  • Page 13: Setting The Broker

    HP SAM For more information about HP SAM, visit http://h71028.www7.hp.com/enterprise/cache/. Setting the Broker After choosing a broker, simply go to Settings > Thin Client, and select the broker using the Thin Client State menu. For more details, see Thin Client on page ENWW Selecting a Broker...

  • Page 14: Settings

    Settings Connections About Setting Connections By default, the thin client comes ready to use the following connection types: ● ● RDP (rdesktop) Adding an ICA Connection Configuring an ICA Connection To configure an ICA connection: Go to Settings > Connections, then click Add ICA to set the following options: ▲...
  • Page 15 ● Published App Server: Select a Published Application server from the list. If no Published Application server is available to select, click the Add/Edit button to define an ICA connection to a Published Application server. If one or more Published Application servers are defined, select the server to populate this field.
  • Page 16 Go to Settings > Connections > Add ICA, and then click Advanced to set the following options: ▲ Display Properties ● Resolution: Select the connection window size for the remote desktop. ● Color Depth: Select the color quality of the connection window for the remote desktop. Audio ●...

  • Page 17: Adding An Rdp Connection

    ● Proxy Username: Specify the proxy username for the account to use to connect to a remote computer. ● Proxy Password: Click Set Password to define a password for the account to use to connect to a remote computer. Performance ●...
  • Page 18 Go to Settings > Connections; click Add RDP to set the following options: ▲ ● Connection Name: Specify the name of the connection. ● Server Name: Type the name of the server to connect to. ● Username: Type the user name for the account to use to connect to a remote computer. ●...
  • Page 19 Audio ● Sound: Select to enable thin client audio playback. Startup Application ● Program: ● Path: Device Mapping ● Map Drives: Select to enable USB drives. ● Map Printers: Select to enable locally-defined printers. ● Map Parallel Ports: Select to enable parallel port. ●...
  • Page 20 Configuring Primary, Secondary, and Automatic Connections You can designate connections as primary or secondary. A primary connection is the first attempted in a group of connections. Secondary connections are attempted if the primary connection fails, and attempt to connect in their listed order. You can assign several primary connections, each with several associated secondary connections.

  • Page 21: Global Citrix Settings

    To remove a connection as a secondary connection, drag the secondary connection to an empty spot in the list. After you release the connection, it becomes a primary connection. ● To set automatic connections: In the Auto column, select the check box. NOTE: You can set only primary connections to automatically connect when HP ThinConnect is launched.
  • Page 22 Click Settings > Global Citrix and set the following options: ▲ ● AppServerProtocol: Select one of the following: ◦ TCP+HTTP Browser ◦ TCP Browser ◦ SSL/TLS + HTTPS Browser ● Use Alternate Address: Select to support accessing a Citrix server across a firewall. ●...
  • Page 23 ◦ Untrusted_Region.xml ◦ Unknown_Region.xml ◦ Regions.xml ● Enable Session Sharing Host: Select to enable. ● Enable Session Sharing Client: Select to enable. ● Attempt Cross-Platform Session Reuse: Select to enable. ● Enable Windows Alert Sound: Select to enable. ● Allow Audio Input: Select to enable. ●...
  • Page 24 Click Add ICA drive. Drive: Select the drive letter to assign from the list. Enable: Select to enable this ICA drive. Write: Select to enable writing on this ICA mapped drive. Path: Select to assign the path name to the mapped drive. Click OK to add the drive.
  • Page 25 Mapping an Application Server Go to Settings > Global Citrix > App Servers. Click + App Server. In the Address Port field, type the Citrix Publish App server name, a colon, and the Port. An address (IP or hostname) is required to connect to an App Server. The Port is optional. If a Port is not entered, Citrix defaults to port 80.

  • Page 26: Thin Client

    Thin Client Use the Thin Client tab to change the Thin Client State. Go to Settings > Thin Client to set the following options: ▲ ● Initial Thin Client State: From this menu you can select Local or Stateless mode. By default, the thin client is in Local mode.
  • Page 27 Stateless Options ● Skip User: Select and thin client does not prompt for username and password on boot and uses only global .xml settings. This only applies when in Stateless mode. ● Retain Stateless Settings: Select to enable this setting. If you enable this setting in Stateless mode, the thin client retains the last successful settings file used.

  • Page 28: Experience

    Experience Use the Experience tab to change the following settings: ● Video ● Desktop ● Screensaver ● Boot Splash ● Login Prompt ● Volume ● Input ● Time & Date Go to Settings > Experience to set the following options: ▲...

  • Page 29: Screen Saver

    NOTE: When changing resolution settings, it is strongly recommended that you use the Test Video feature prior to saving and rebooting the thin client. Some resolutions may not be supported. If using diverse monitor types, consideration should be given before using the HP ThinState Utility to deploy resolution setting changes.
  • Page 30 Boot Splash ● Boot splash image: Allows you to navigate to the boot splash image you want to use. NOTE: You can change the boot splash image to any .png image. To change the boot splash image: Next to Boot splash image, click the Import button. Navigate to the location of the image file you want to use.
  • Page 31 Login Prompt ● Login screen image: Allows you to navigate to the login screen image you want to use. NOTE: You can change the login screen image to any .jpg, .png, or .gif image. To change the login screen image: Next to Login screen image, click the Import button.
  • Page 32 Volume Use the sliding control to set the Master Volume level. Input ● Touch screen Monitor: Select to enable a touch screen monitor. ● Keyboard Language: Allows you to select the keyboard language. Changes to the keyboard language apply locally. Remote settings are determined by the applications (rdesktop, Citrix, etc.) and server, but may be affected by local settings.

  • Page 33: Network Connectivity

    ● NTP Server: Type the URL of the NTP server to which you want the thin client to sync. To use the default, pool.ntp.org, simply select enable Network Time Protocol (NTP). ● Time Format: Select a 12 hour or 24 hour format ●...
  • Page 34 ● Default Domain: Set the domain (i.e., local-ad.server.net). ● DNS Server: Set the IP address of the first Domain Name Server (DNS) server (i.e., 150.0.0.1). ● DNS Server 2: Set the IP address of the second DNS server (i.e., 150.0.0.2). ●...
  • Page 35 ◦ DNS info: This screen shows the IP addresses for the Domain Name Servers in use. ◦ Ping: To ping a URL, type the URL in the Host/IP field. Ethernet ● Ethernet Speed: If the connection type is Ethernet, select the speed of the network that connects the thin client.
  • Page 36 Wireless Set Connection Type to Wireless to turn on the following settings: ● SSID: Type the SSID name. ● Hidden AP: Select to enable hidden AP. ● Authentication Type: Select the authentication type. ◦ NONE ◦ ◦ ◦ ● Configuration If the authentication type is WEP, supply the following configuration settings: Chapter 2 Installation ENWW...
  • Page 37 ◦ Network Type: Select either Infrastructure or Adhoc. ◦ Authentication Mode: Set the wireless authentication mode to Auto, Open, or Share. ◦ Encryption Mode: Set the encryption mode to WEP 64bit or WEP 128bit. ◦ Wep Key: Type or select to use from 1 - 4 of the available keys. ◦...
  • Page 38 ◦ Network Type: Select either Infrastructure or Adhoc. ◦ Authentication Mode: Set the wireless authentication mode to either WPA-Enterprise or WPA2-Enterprise. ◦ Encryption Mode: Set the encryption mode to TKIP, AES, or TKIP + AES. ◦ EAP Method: Select TLS. ◦...
  • Page 39 DSL Configuration Configure DSL settings for connections using a DSL high speed connection where the thin client may require a DSL account username/password and other settings related to DSL. ● DSL Username: Type the DSL user name. ● DSL Password: Click Set Password and type the DSL password. ●...

  • Page 40: Management Settings

    Management Settings Use the Management tab to: ● Record system identification ● Set DHCP advanced options ● Configure FTP settings ● Use the HP ThinState utility to replicate thin client settings ● Set up the VNC Viewer functions ● Configure ports ●...
  • Page 41 DHCP Advanced Options If you want to use DHCP image update, the thin client requires no configuration or setup because the DHCP options provide all the necessary configuration information and direct the thin client to begin the update process. By default, thin clients that support this feature use the following options that you must configure on the DHCP server: Go to Settings >...

  • Page 42: Hp Thinstate Utility

    ● Altiris Server: Default port 190 ● Altiris Server Type: Set to IP or String. Default type = IP. Select server type IP if the DHCP server is setup to use an IP address only. Select type String if the DHCP server is setup to use hostname/dns and an IP address. (example: myftpserver.com or 192.168.1.1) NOTE: The DHCP client type must match the DHCP server type.
  • Page 43 Capture Thin Client Settings to USB Drive To use HP ThinState to capture thin client settings to a USB drive: NOTE: If using a USB flash drive to capture settings and the flash drive contains previously captures settings, you must format the USB flash drive prior to using the ThinState utility. Attach a USB flash drive to the thin client.
  • Page 44 Select Capture Settings, and then click Next. The following window is displayed: By default, all settings are captured. You can select only the settings you want to capture by using the Customize Captured Settings window. To use Customized Captured Settings: Click Customized Captured Settings.
  • Page 45 Deselect a feature by clearing the feature’s checkbox. This eliminates all settings of the feature from the captured settings file Click the + symbol to expand a feature’s capture options. You can select or deselect individual feature settings. Click Generate. Click OK on the information message.
  • Page 46 Select the target USB flash drive from the list. (Optional Destination) Select Capture the settings and save it on FTP server to save settings to a FTP server and type the FTP Server Address, File Path, Username, Password, and New Filename.
  • Page 47 Deploy Captured Settings from a USB Drive To Use HP ThinState to Deploy Captured Settings from a USB drive: Attach the USB flash drive on which you captured settings. On the thin client to which you want to deploy captured settings, click Settings > Management, and click Replicate Settings by using HP ThinState.
  • Page 48 Capture a Thin Client Full Image to a USB Drive To use HP ThinState to capture a thin client full image to a USB drive: Attach a USB flash drive to the thin client. NOTE: HP ThinState, when capturing a full image, automatically formats the USB flash drive and makes the flash drive bootable.
  • Page 49 Select Capture Full Image, and then click Next. The following window is displayed: By default, all settings are captured. Click Customize Captured Settings to select only settings you want captured. Click Capture. Click OK on the warning message. When full image capture is complete, you are instructed to remove the USB drive. Remove the USB flash drive and click OK.
  • Page 50 Click OK on the warning message. The following window is displayed. Select Capture Full Image. Click Next. Select Capture the image and save it on FTP server. The following window is displayed. Chapter 2 Installation ENWW...
  • Page 51 By default, all settings are captured when deploying a full image. You can select only the settings you want to capture by using the Customize Captured Settings window. To use Customized Captured Settings: Click Customized Captured Settings. The following window is displayed: Deselect a feature by clicking the feature’s checkbox.
  • Page 52 Click Generate. Click OK on the information message. Close the hpthinstate customized settings dialog box. Click Capture. Click OK on the notification message. Close the hpthinstate customized settings dialog box. Deploy a Full Image from a Thin Client To use HP ThinState to deploy a full image from a Thin Client: On the thin client from which you want to deploy a captured full image, click Settings >...
  • Page 53 Click Next. The following window is displayed. Select Serve the image from this HP thin client. The following window is displayed. By default, all settings are captured when deploying a full image. You can select only the settings you want to capture by using the Customize Captured Settings window. ENWW Settings...
  • Page 54 To use Customized Captured Settings: Click Customized Captured Settings. The following window is displayed: Deselect a feature by clicking the feature’s checkbox. This eliminates all settings of the feature from the captured settings file. Click the + symbol to expand a feature’s capture options. You can select or deselect individual feature settings.
  • Page 55 Click OK on the information message. Close the hpthinstate customized settings dialog box. Click Capture. Click OK on the notification message. Close the HP ThinState window. A window opens displaying the Hostname and IP address a thin client connects to when updating to the new image.

  • Page 56: Bios Settings

    Configure Ports ● Serial Port: Select a different address, interrupt line, or disable this port. ● Parallel Port: Select a different address, interrupt line, or disable this port. ● Parallel Port Mode: Select the port mode. ● ECP Mode DMA: Select the DMA options. ●...
  • Page 57 Boot Order ● First Boot Device: Select the first device for the thin client to boot to. ● Second Boot Device: Select the second device for the thin client to boot to. ● Third Boot Device: Select the third device for the thin client to boot to. Wake-up Settings ●...

  • Page 58: Printers

    Device Manager ● Startup ◦ Enable HP Device Manager: Select to start Altiris on boot. Printers Use the Printer tab to add, modify, and delete printers from the thin client. To add a printer, simply choose the type of printer connection you want to add. The following Add Printer options are available: ●...

  • Page 59: Parallel Printer

    Parallel Printer To add a Parallel printer: Click the Add LPT button. The following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. (Optional). In the Alias Name field, type an alias for the printer. (Optional).

  • Page 60: Usb Printer

    USB Printer To add a USB printer: Click the Add USB button, and the following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. (Optional).
  • Page 61 LPD Printer To add a LPD printer: Click the Add LPD button, and the following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. (Optional).
  • Page 62 Thinprint Printer To add a Thinprint printer: Click the Add Thinprint button, and the following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. In the Device field: If adding a parallel printer type /dev/lp0.

  • Page 63: Samba Printer

    Samba Printer To add a Samba printer: Click the Add Samba button, and the following window is displayed: In the Printer Name field, type a name for the printer. For a Samba printer, the printer name should be the name of the shared printer of the samba printer.

  • Page 64: About The Computer

    To make this printer the default printer, go to Settings > Printer and simply drag and drop the printer to the top of the list. About the Computer You can view information about the thin client and its software using the About tab. Go to Settings >...

  • Page 65: Configuring The Network Environment

    Configuring the Network Environment This section provides basic instruction for how to configure a network environment so HP thin clients can access the HP-format global profile “global.xml” file and the user profile .xml files on an FTP server, using DHCP scope options. By default, upon booting up and successfully logging in at the group logon window with a specific user name (i.e., john), any HP thin client connected to the network environment as configured in the following sections is automatically configured with the settings captured in the HP-format “global.xml”...

  • Page 66: Ftp Image Updates

    FTP Image Updates You can configure the DHCP server to upgrade all thin clients on a DHCP network using an FTP server. Shared folders must be created on the FTP server. Use the following example and definitions to create the FTP folders. Definitions of the fields in these paths are as follows: ●...

  • Page 67: Prerequisites

    If the FTP FORCE option is set to TRUE, the thin client validates that the new image exists and installs it on the user's thin client. Setting the FTP FORCE option on the DHCP server to TRUE forces all thin clients in the network to perform FTP updates during every reboot.
  • Page 68 - Common Files - File Transfer Protocol (FTP) Service - Internet Information Services Manager Select the check boxes next to any other IIS-related service or subcomponent that you want to install, and then click OK. Click Next. When prompted, insert the Windows Server 2003 CD-ROM into the computer’s optical drive, or provide a path to the location of the files, and then click OK.
  • Page 69 Set up shared directories for global profile .xml file and user profile .xml files: Obtain an HP-formatted global profile .xml file: Capture the configuration of an HP thin client to a USB storage device by using the preinstalled HP ThinState. A file named HPsettings.xml is created upon successfully capturing the configuration of the thin client.
  • Page 70 Configure a DHCP server: Assign four scope-based options and set their values to match the configuration of the FTP server configured in Step 1. For example: ● FTP Server IP Address: 161 = 10.0.0.2 ● FTP Server Path: 162 = / ●...
  • Page 71 In Predefined Options and Values, click Add. In Option Type, type the required information to define the new option, and then click OK. For example: ◦ In the Name field, type FTP Server IP Address. ◦ In the Data Type field, select String. ◦...
  • Page 72 ◦ Code 185 to define FTP Server Password Click Scope Options. On the Action menu, click Configure Options. Scroll down to select option 161. Select the check box beside that number. In the String Value field, type in the IP address of the FTP server, i.e., 10.0.0.2. 10.

  • Page 73: Accessing Global And User Profile .Xml Files Using Domain Authentication

    Accessing Global and User Profile .xml Files Using Domain Authentication To access the global and user profile .xml files using domain authentication, set the domain user name and password to the values of scope options 184 and 185. For example: ●...
  • Page 74 These DHCP scope option settings can be changed to match with the FTP scope options on the DHCP server if the scope options on the DHCP server are different. ● FTP Server IP Address: 201 ● FTP Server Path: 202 ●...

  • Page 75: Support

    Support If you require support for your thin client, contact your region’s HP Technical Support Center. Support contact information is available at the Contact HP link on the HP home page or at http://welcome.hp.com/country/us/en/contact_us.html. Hardware Warranty The hardware warranty is three years limited coverage and is upgradeable through the purchase of an optional HP Care Pack.

  • Page 76: Frequently Asked Questions

    Frequently Asked Questions Question Answer What characters are valid when creating a password? Passwords can contain any character except the following characters: #, \, |, ", and `. These characters should never be used in a password. Why does my system not log off instantly with an RDP When using smartcard in an RDP session, it takes connection? approximately sixty seconds to log off.
  • Page 77 Index primary connection 14 global.xml 59 About tab 58 printers 52 add-ons 69 profile, global 59 hardware warranty 69 adding profile, user 59 HP ThinConnect 1, 2 automatic connections 14 RDP connection 11 HP ThinConnect, features 2 ICA connection 8 secondary connection 14 HP ThinState 36 primary connections 14...
  • Page 78 network environment, tabs configuring 59 About 58 network settings 27 Connections 8 Network tab 27 Date & Time 22 Experience 22 Global Citrix 15 parallel printer, adding 53 Management 34 password Network 27 administrator 20 Printer 52 user 20 Thin Client 20 persistent connection 15 TCP 51 primary connection, adding 14...

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