HP Presario SR5600 - Desktop PC Maintenance Manual page 14

CD and DVD Drives (continued)
Symptom
I cannot create (record)
a disc.
(continued)
I cannot add data to a DVD.
Titles of music tracks are not
displayed for the CD.
An error message appears
when I capture video.
I cannot play a DVD movie on
a DVD player.
8
Troubleshooting and Maintenance Guide
Possible solution
Select a slower write speed for the recording drive, if a slower speed is
available.
The recording software may not let you add a track if it exceeds the available
space on your disc. You can make space available by removing one or more
tracks from the list before recording the files to the disc.
Close all software programs and windows before recording.
Ensure you have enough available space on your hard disk drive to store a
temporary copy of the content.
Click the Windows Vista start button, and then click Computer.
Right-click the hard disk drive, and then click Properties to view the
available space.
If you are on a network, copy the files from a network drive to your hard disk
drive first, and then record them to disc.
Close all programs and windows, and then restart your computer.
Ensure you set the correct recording option (append or add data files) in your
DVD recording software.
For the artist, title, and track information to appear when you play music CDs,
the computer must be connected to the Internet. This information is not
recorded on the disc.
Track information may not be available for every CD.
You may need to select the capture device if your computer has both an analog
and a digital video capture device. To find out how to change the video device
selection, refer to the Help menu in the video capture program.
Your DVD player cannot play video files that were recorded onto the DVD as
data files. To play a movie properly, use a video recording program. Some
video files may be viewed on a computer, but not on a home DVD video
player.