Compaq Presario S5000 - Desktop PC Support Manual page 5

And, if Necessary: Get Repair
If your computer needs to be repaired or to have parts
replaced, you have two choices.
1 You can easily replace many of your Compaq Presario
parts that are considered consumer replaceable. This is
the fastest method of repair, as many times we can send
the part directly to your home or business in a few days.
2 If a repair is necessary, the Compaq Customer Support
Center will make arrangements to fix your computer.
These services are free during the warranty period.
There are a few limitations and exclusions to this warranty
(as well as some important details), which are described in
the following section.
The Legal Language
Compaq Limited Warranty Statement
COMPAQ PRODUCT DURATION OF LIMITED
WARRANTY
Hardware — Parts and Labor:
Phone assistance to get you up-and-running:
Compaq warrants to you, the end-user customer, that
Compaq hardware, accessories, and supplies will be free
from defects in materials and workmanship after the date
of purchase, for the period specified above. If Compaq
receives notice of such defects during the warranty period,
Compaq will, at its option, either repair or replace products
which prove to be defective. Replacement products may be
either new or equivalent in performance to new.
Compaq warrants to you that Compaq software will not
fail to execute its programming instructions after the date
of purchase, for the period specified above, due to defects
in material and workmanship when properly installed and
used. If Compaq receives notice of such defects during the
warranty period, Compaq will replace software which
does not execute its programming instructions due to such
defects.
Compaq does not warrant that the operation of Compaq
products will be uninterrupted or error free. If Compaq is
unable, within a reasonable time, to repair or replace any
product to a condition as warranted, you will be entitled to
a refund of the purchase price on a prorated basis upon
prompt return of the product.
Compaq products may contain remanufactured parts
equivalent to new in performance or may have been
subject to incidental use.
Warranty does not apply to defects resulting from
(a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts, or supplies not supplied
by Compaq, (c) unauthorized modification or misuse,
(d) computer viruses of any origin, (e) operation outside
of the published environmental specifications for the
product, (f) improper site preparation or maintenance or
(g) unplanned acts of nature, such as floods, tornadoes,
lightning strikes, hurricanes, or earthquakes. TO THE
EXTENT ALLOWED BY LOCAL LAW, THE ABOVE
WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED AND COMPAQ
SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE. Some
countries/regions, states, or provinces do not allow
limitations on the duration of an implied warranty, so the
above limitation or exclusion might not apply to you. This
warranty gives you specific legal rights and you might also
1 Year
have other rights that vary from country/region to
country/region, state to state, or province to province.
30 days
Compaq's limited warranty is valid in any country/region
or locality where Compaq has a support presence for this
product and where Compaq has marketed this product.
The level of warranty service you receive may vary
according to local standards. Compaq will not alter form,
fit, or function of the product to make it operate in a
country/region for which it was never intended to function
for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL COMPAQ OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE. Some countries/regions, states, or
provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
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