Compaq Presario S5000 - Desktop PC Support Manual page 4

COMPAQ PRESARIO DESKTOP PRODUCTS
Warranty and License Information
To Our Valued Customer
Congratulations on your decision to purchase a
Compaq Presario PC! During development, the
Compaq Presario must pass extensive quality tests to meet
the rigorous standards that have made Compaq famous for
quality and reliability.
All Compaq Presarios go through a comprehensive quality
test to ensure the PC is working correctly before it leaves
our factory. In addition, we have placed a security seal on
your PC to indicate that it has not been tampered with
since it left our factory.
We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our Compaq Presario and understand
that you may wish to upgrade your PC to meet your
specific needs.
Any hardware upgrades that you intend to do should
only be done after you have completely set up your new
Compaq Presario. Refer to the setup poster included with
your system for help with setting up. If you have any
problems setting up your system and turning it on,
immediately contact the Compaq Customer Support
Center listed earlier in this Warranty & Support Guide, and
a Compaq Customer Representative will assist you. This
must be done first before attempting to upgrade your
system.
By breaking the security seal on the back of the
Compaq Presario, you are confirming that the
Compaq Presario was working properly before you
attempted to upgrade your system. Once the security
seal has been broken, your Compaq Presario is then, to the
extent allowed by local law, covered under the terms and
conditions listed in the following pages.
Thank you for choosing the Compaq Presario. We hope
you enjoy discovering the exciting things you can do
with it!
Compaq Customer Support
Easy to reach. Easy to use. Award-winning Compaq
Customer Support is our promise to help you get the most
from your Compaq Presario. Whether with tools located on
your PC, from information on the Web, by phone, or
through your local retailer, you'll find what you need.
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Problems? Compaq Will Help
Your new Compaq Presario computer is built to work right
now — and for many years to come. But it is a complex,
powerful machine, and sometimes things go wrong. If that
happens to your computer, Compaq is ready to help.
Getting Started
Follow the Quick Setup poster and the User's Guide for help
with setting up and using your PC.
Register Your PC
It is always best to register your PC. This allows for quicker
help when you need it. You can register your PC by the
electronic registration program that automatically starts
when you first turn on your PC. Or, you can register on the
Web at http://register.hp.com
See What You Can Do
There's lots of helpful information included with your
Compaq Presario. First look at Help on your Windows
desktop (to access it, click Start on the taskbar). It contains
more detailed help and will give you suggestions on how
to fix the problem.
Within the Help and Support Center, you can get the latest
news from Compaq about your PC. Be sure to also check
the updates from Compaq that are sent to your desktop
from time to time.
Next, try a little surfing! The Compaq Web site has
updated software, tips and tricks, answers for common
problems, and other information. Go to
http://www.compaq.com.au/support/ and search for
your Compaq Presario model.
Call Compaq Customer Support Center
Finally, if these steps don't help, you can reach a real,
knowledgeable person by calling the Compaq Customer
Support Center in your area. Phone assistance to get you
up and running is free for 30 days from the time you
purchased your computer. After 30 days, there may be a
charge, but the helpful support is still available.
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