Compaq CQ2500 - Desktop PC Limited Warranty

Limited warranty and support guide
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Limited Warranty and Support Guide
• Warranty Statement
• End-User License Agreement
• Safety Information
• Support Information
Before contacting the HP Customer Care Center, it's important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product) Number: ____________________________________________
Serial Number: _____________________________________________________
Software Build Number: ______________________________________________
Operating System: __________________________________________________
Purchase Date: ______________________________________________________

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Summary of Contents for Compaq CQ2500 - Desktop PC

  • Page 1 Limited Warranty and Support Guide • Warranty Statement • End-User License Agreement • Safety Information • Support Information Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
  • Page 2: Hardware Limited Warranty

    Hardware Limited Warranty HP Product Duration Hardware One-year limited warranty General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
  • Page 3 This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty.
  • Page 4: Exclusive Remedy

    damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP;...
  • Page 5: Limited Warranty Period

    CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM.
  • Page 6: Options And Software Limited Warranties

    to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.
  • Page 7 EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS DEFINED BELOW), OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED “AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A...
  • Page 8: End User License Agreement

    For help using HP software, see the HP Web site at http://www.hp.com/support For help using third-party software, refer to the online Help included with the software or see the manufacturer’s Web site, if available. Fee-based technical software support services may be available. Freeware Operating Systems and Applications HP does not provide software technical support for software provided under public license by third parties, including Linux operating systems or applications (“Freeware”).
  • Page 9: Safety Information

    Safety Information For more information, refer to the Regulatory and Safety Information document in the User Guides folder. Click Start, All Programs, and then click User Guides. WARNING: To reduce the risk of electrical shock or damage to your equipment: •...
  • Page 10: Protect Your Investment

    5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Nigeria: (01) 271 2320 (08:00-–17:00 Central Africa Time) Kenya: +27 11 234 5872 (08:00–17:00 Central Africa Time) Republic of Ireland: 1890 92 39 02 Republic of South Africa: 0860 104 771 U.K.: 0844 369 0369 (5 p/min.) In the U.K.
  • Page 11: Understanding Hard Disk Drive Space

    For computers with a 32-bit operating system, all memory above 3GB may not be available because of system resource requirements. This limitation is not limited to HP and Compaq systems. The memory above 3GB is used for system resources. Confirming Total Memory The system BIOS displays the full 4GB of installed memory.
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