HP Pavilion g4-2200 User Manual

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  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................3 Finding your hardware and software information ................. 3 Locating hardware ....................... 3 Locating software .........................
  • Page 6 4 Enjoying entertainment features ......................... 18 Using the webcam ..........................19 Using audio ............................19 Connecting speakers ......................19 Connecting headphones ....................20 Connecting a microphone ....................20 Checking the sound ......................20 Using video ............................20 Connecting a VGA monitor or projector ................21 Connecting an HDMI device ....................
  • Page 7 Conserving battery power ....................35 Identifying low battery levels ....................35 Resolving a low battery level ..................... 36 Resolving a low battery level when external power is available ......36 Resolving a low battery level when no power source is available ..... 36 Resolving a low battery level when the computer cannot exit Hibernation ..
  • Page 8 9 Securing your computer and information ....................55 Using passwords ..........................55 Setting Windows passwords ....................56 Setting Setup Utility (BIOS) passwords ................56 Using Internet security software ......................56 Using antivirus software ..................... 57 Using firewall software ....................... 57 Installing software updates .........................
  • Page 9 Index ................................... 71...
  • Page 11: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ●...
  • Page 12: More Hp Resources

    North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
  • Page 13: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
  • Page 14: Left Side

    Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, Using HP 3D DriveGuard on page USB 2.0 port Connects an optional USB device.
  • Page 15 Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.
  • Page 16: Display

    Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphone (1) Records sound. HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. To use the webcam, from the Start screen type c, and then select CyberLink YouCam.
  • Page 17: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures.
  • Page 18: Lights

    Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.
  • Page 19: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation.
  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen.
  • Page 21: Bottom

    Bottom Component Description Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: NOTE: Your label may look slightly different from the illustration in this section. Component Product name Serial number...
  • Page 23: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
  • Page 24: Using A Wlan

    To use operating system controls: From the Start screen, type n, and then select Settings. Type network and sharing in the search box, and then select Network and Sharing Center. For more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.
  • Page 25: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...
  • Page 26: Connecting To A Wlan

    Connecting to a WLAN To connect to a WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is on (white). If the wireless light is amber, press the wireless button. On the Desktop, tap and hold, or click the network status icon in the notification area, at the far right of the taskbar.
  • Page 27: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.
  • Page 28: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.
  • Page 29: Using The Webcam

    Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
  • Page 30: Connecting Headphones

    To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring HDMI audio settings on page Before connecting speakers, lower the volume setting. Connecting headphones You can connect wired headphones to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions.
  • Page 31: Connecting A Vga Monitor Or Projector

    Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown.
  • Page 32: Configuring Hdmi Audio Settings

    To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: ●...
  • Page 33: Using Intel Wireless Display (Select Models Only)

    Using Intel Wireless Display (select models only) Intel® Wireless Display allows you to transmit your computer content wirelessly to your receive/ display device, such as HDTV, monitor, projector, game console, Blu-ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions.
  • Page 34: Navigating Using Touch Gestures, Pointing Devices, And The Keyboard

    Navigating using touch gestures, pointing devices, and the keyboard Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad. NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer.
  • Page 35: Tapping

    To view a demonstration of each gesture: From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Select Synaptics TouchPad. Click a gesture to activate the demonstration. To turn the gestures off or on: From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn on or off.
  • Page 36: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/Zooming Pinching and zooming allows you to zoom in or out on images or text. ●...
  • Page 37: Edge Swipes

    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which lets you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to display the charms. Using TouchPad gestures...
  • Page 38: Top-Edge Swipe

    Top-edge swipe The top-edge swipe allows you to access All Apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly.
  • Page 39: Using The Keyboard And Mouse

    Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions.
  • Page 40: Using Microsoft Windows 8 Shortcut Keys

    Icon Description Plays the next track of an audio CD or the next section of a DVD or a BD. Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Mutes or restores speaker sound.
  • Page 41 Function Hot key Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse...
  • Page 42: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.
  • Page 43: Enabling And Exiting User-Initiated Hibernation

    Enabling and exiting user-initiated hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: From the Start screen, type power, select Settings, and then select Power Options from the list of applications. In the left pane, click Choose what the power button does. Click Change Settings that are currently unavailable.
  • Page 44: Selecting A Power Plan

    Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ●...
  • Page 45: Finding Battery Information

    Pivot the battery (2) upward and remove it (3) from the computer. Finding battery information To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance.
  • Page 46: Resolving A Low Battery Level

    Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer.
  • Page 47: Troubleshooting Power Problems

    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.
  • Page 48: Hp Coolsense

    HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting.
  • Page 49: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or that stores your computer's software and operating system, as well as provides storage for all of your personal files. Your computer also has a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD), to play and record audio and video.
  • Page 50: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Desktop and an icon shows in the notification area letting you know that the device is recognized by the computer.
  • Page 51: Inserting And Removing A Digital Storage Card

    Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.
  • Page 52: Using Optical Drives

    Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ●...
  • Page 53: Inserting An Optical Disc

    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve the issue, close any open applications and turn off your wireless feature.
  • Page 54: Sharing Data And Drives And Accessing Software

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 55 Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives...
  • Page 56: Maintaining Your Computer

    Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
  • Page 57: Replacing A Hard Drive

    Replacing a hard drive CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. See Handling drives on page 46 for specific precautions when handling drives.
  • Page 58: Using Hp 3D Driveguard

    Lift the hard drive (2) out of the hard drive bay. Disconnect the hard drive cable (1) from the hard drive. Remove the front bumper (2) and the back bumper (3) from the hard drive. Remove the 4 screws (4) from the hard drive and remove the bracket (5) from the hard drive. To install a hard drive, reverse this procedure.
  • Page 59: Using Disk Defragmenter

    NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary. NOTE: Hard drives in the primary hard drive bay are protected by HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard. For more information, see the HP 3D DriveGuard software Help.
  • Page 60 adding a memory module or replacing the existing memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
  • Page 61 If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot.
  • Page 62: Updating Programs And Drivers

    Replace the service door. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer.
  • Page 63: Cleaning The Display, Sides, And Cover

    CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer. Cleaning the display, sides, and cover Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover.
  • Page 64 CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ●...
  • Page 65: Securing Your Computer And Information

    Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
  • Page 66: Setting Windows Passwords

    Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function ●...
  • Page 67: Using Antivirus Software

    the security software trial offer or purchase the software of your choice in order to fully protect your computer. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
  • Page 68: Installing Hp And Third-Party Software Updates

    Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
  • Page 69 Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. Using an optional security cable lock...
  • Page 70: Using Setup Utility (Bios) And System Diagnostics

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 71: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 72: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
  • Page 73: 11 Backing Up, Restoring, And Recovering

    11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
  • Page 74: Creating Hp Recovery Media

    choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support.
  • Page 75: Restore And Recovery

    Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created.
  • Page 76: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.
  • Page 77: Recovering Using Hp Recovery Manager

    Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.
  • Page 78: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. If possible, back up all personal files.
  • Page 79: 12 Specifications

    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
  • Page 80: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 81 Index battery release latch 11 AC adapter 4 battery temperature 36 deleted files AC adapter, testing 37 best practices 1 restoring 65 action keys BIOS digital card decrease screen brightness determining version 60 inserting 41 downloading an update 61 Digital Media Slot, identifying 5 functions 29 updating 60 Disk Cleanup software 49...
  • Page 82 headphones mouse connecting 20 keyboard using 29 Help and Support using 29 mouse, external how to access 29 keyboard hot keys, identifying 30 setting preferences 24 Hibernation keys music 19 exiting 33 action 10 mute light, identifying 8 initiated during critical battery esc 10 level 35 fn 10...
  • Page 83 Shortcut keys recovery 65, 66 Windows 8 shortcut keys 30 unresponsive system 38 discs 64, 68 shutdown 38 USB 2.0 ports, identifying 4, 18 HP Recovery Manager 67 Sleep USB 3.0 ports, identifying 5, 19 media 68 exiting 32 USB cable, connecting 40 starting 67 initiating 32 USB devices...
  • Page 84 wireless module compartment, identifying 11 wireless network (WLAN) connecting 16 corporate WLAN connection equipment needed 15 functional range 16 public WLAN connection 16 security 15 using 14 wireless network, securing 58 WLAN antennas, identifying 6 WLAN device 14 WLAN label 12 zooming touch gesture 26 Index...

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