Page 1 HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs Maintenance and Service Guide...
Page 2 Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Page 3 MSG revision history Revision Publication date Description November 2009 The power connector bracket is included in the base enclosure kits. The information was updated in the following location: Computer major components on page The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures.
Page 4 MSG revision history...
Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 6 Safety warning notice...
Page 7: Table Of Contents
Table of contents 1 Product description 2 External component identification Top components ........................... 9 Display and top components ....................9 QuickPlay buttons ......................11 Keys ........................... 12 TouchPad .......................... 13 Front components ..........................14 Right-side components ........................15 Left-side components ......................... 15 Bottom components ...........................
Page 8 Workstation guidelines ..............43 Equipment guidelines ............... 44 Unknown user password ....................45 Component replacement procedures ....................46 Serial number ........................46 Battery ..........................47 Camera module ......................... 48 Display inverter ........................50 Hard drive .......................... 52 Computer feet ........................54 Memory module .........................
Page 9 Security menu ........................109 System Configuration menu .................... 109 Diagnostics menu ......................109 6 Specifications Computer specifications ........................110 17.0-inch, SXGA+ display specifications ..................111 17.0-inch WXGA+ display specifications ..................112 Hard drive specifications ........................113 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ........ 114 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications ....
Page 10 When to create restore points ............148 Create a system restore point ............148 Restore to a previous date and time ..........148 Performing a recovery ..................... 149 Recovering from the recovery discs ..............149 Recovering from the partition on the hard drive ..........149 9 Connector pin assignments Audio-out (headphone) ........................
Page 11: Product Description
Product description Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Product HP Pavilion dv9500, dv9600, and √ √ √ √ √ Name dv9700 Entertainment PCs Proces- Intel®...
Page 12 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Turion TL-58 (1.9 -GHz, 1-MB L2 √ √ cache) Turion TL-56 (1.8 -GHz, 1-MB L2 √ √...
Page 13 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) nVidia NB8M-SE -GS (GeForce √ √ 8400M GS) with at least 128 MB of dedicated video memory (16M × 16 DDR2 ×...
Page 14 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) UMA nVidia MCP67M with shared √ video memory, and ● Up to 128 MB on computer models with 512 MB of system ●...
Page 15 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Single hard drive configurations: √ √ √ √ √ ● 250-GB, 5400-rpm ● 200-GB, 4200-rpm ● 160-GB, 5400-rpm ●...
Page 16 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) ● DVD±RW and CD-RW √ √ √ √ √ SuperMulti Double-Layer Combo Drive Camera Low-light VGA camera √...
Page 17 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Intel PRO wireless 4965 a/b/g with √ √ √ 2 antennae built into the display assembly and a/b/g/n with 3 antennae built into the display assembly Broadcom 4321AGN Wi-Fi Adapter...
Page 18 Category Description Full- Defeatured 8m GM 8m PM 8p PM featured models system system system models (AMD) board (Intel) board board (AMD) (Intel) (Intel) Keybrd/ 17-inch full-size keyboard with √ √ √ √ √ pointing numeric keypad devices Touchpad supports 2-way scrolling √ √...
Page 19: External Component Identification
External component identification Top components Display and top components Item Component Description Internal microphones (2) (select models only) Record sound. NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. Integrated camera (select models only) Records video and captures still photographs.
Page 20 Item Component Description Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.
Page 21: Quickplay Buttons
QuickPlay buttons Item Component Description Media button Launches the QuickPlay program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay online Help for more information.
Page 22: Keys
Keys Item Component Function Function keys Execute frequently used system functions when pressed in combination with the key. caps lock key Enables caps lock and turns on the caps lock light. Executes frequently used system functions when pressed in combination with a function key or the key.
Page 23: Touchpad
TouchPad Item Component Function ● TouchPad light Blue: TouchPad is enabled. ● Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. TouchPad left and right buttons* Function like the left and right buttons on an external mouse.
Page 24: Front Components
Front components Item Component Function ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
Page 25: Right-Side Components
Right-side components Item Component Function USB ports (select models only) Connect optional USB devices. ExpressCard slot Supports optional ExpressCard/54 cards. Optical drive Reads optical discs, and, on select models, also writes to optical discs. Power connector Connects an AC adapter. Left-side components Item Component...
Page 26 Item Component Function HDMI port (select models only) Connects an optional video or audio device such as a high- definition television, set-top box, DVD player, or any compatible digital or audio device. USB ports (1 or 2, depending on computer model) Connect optional USB devices.
Page 27: Bottom Components
Bottom components Item Component Function Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Optical drive Reads optical discs, and, on select models, also writes to optical discs. Secondary hard drive bay Holds an optional secondary hard drive. Primary hard drive bay Hold the primary hard drive.
Page 28: Illustrated Parts Catalog
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...
Page 29: Computer Major Components
Computer major components Item Description Spare part number Display assemblies (include wireless antenna transceivers and cables) For use only with computer models equipped with a camera: Computer major components...
Page 30 Item Description Spare part number ● 17.0-inch, WXGA+, TFT, dual Lamp with BrightView 447991-001 ● 17.0-inch, SXGA+, TFT, single Lamp with BrightView 447990-001 ● 17.0-inch, WXGA+, TFT, single Lamp with BrightView 447989-001 For use only with computer models not equipped with a camera: ●...
Page 31 Item Description Spare part number Display switch module (includes display switch module cable) For use in computer models with Intel processors 448435-001 For use in computer models with AMD processors 432993-001 Top cover trim 432978-001 Top covers For use in computer models with Intel processors: ●...
Page 32 Item Description Spare part number Processor bracket v7.9 (not illustrated) 450370-001 (15) Processors (include thermal material) Intel Core 2 Duo processor: ● T7700 (2.4-GHz , 4-MB L2 cache, 800-MHz FSB) 446894–001 Intel Core Duo processors: ● T7500 (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) 447985-001 ●...
Page 33 Item Description Spare part number ● For use only with computer models equipped with discrete video system memory 448308-001 and a fingerprint reader ● For use only with computer models equipped with discrete video system memory 448309-001 but not a fingerprint reader ●...
Page 34 Item Description Spare part number ● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, 441086-002 and the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, 441087-002 Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan...
Page 35 Item Description Spare part number (26) Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 448003-001 1024-MB 446495-001 512-MB 446494-001 (27) Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select 462356–001 models only) HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with 448006-001 LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe...
Page 36: Display Assembly Components
Display assembly components Item Description Spare part number Display bezels For use only with computer models with dual lamp display assemblies 447998-001 For use only with computer models with single lamp display assemblies 447997-001 For use in computer models with AMD processors 436067-001 Display inverters (include Mylar shield) For use only with computer models with dual lamp display assemblies...
Page 37 Item Description Spare part number For use only with computer models equipped with an 802.11a/b/g/n WLAN module 448313-001 For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN 448312-001 module Display hinge covers 432965-001 Microphone 432961-001 Display Cable Kit (includes camera module cable) 432962-001 (10) Display enclosures (include logo and WLAN wireless antenna transceivers and cables)
Page 38: Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit 432981-001 ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) USB port cover (not illustrated;...
Page 39: Cable Kit
Cable Kit Item Description Spare part number Cable Kit 448015-001 Bluetooth module cable Front USB board cable Fingerprint reader board cable Rear USB board cable Cable Kit...
Page 40: Mass Storage Devices
Mass storage devices Item Description Spare part number Hard drives (include hard drive bracket) 250-GB, 5400-rpm 453775-001 200-GB, 4200-rpm 441424-001 200-GB, 4200-rpm 449933-001 160-GB, 5400-rpm 438485-001 120-GB, 5400-rpm 446498-001 80-GB, 5400-rpm 446497-001 Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support 462356–001 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with 448006-001...
Page 41: Miscellaneous Parts
Miscellaneous parts Description Spare part number 90-W AC adapter (for use only with computer models equipped with dual lamp display 453198-001 assemblies) 65-W AC adapter (for use only with computer models equipped with single lamp display assemblies) 453199-001 90-W AC adapter 432309–001 ATSC/NTSC TV tuner antenna 439131-001...
Page 42: Sequential Part Number Listing
Description Spare part number The People's Republic of China 394279-AA1 Switzerland 394279-111 Taiwan 394279–AB1 The United Kingdom and Hong Kong 394279-031 Screw Kit 432983-001 ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×10.0 screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×5.0 screw ●...
Page 43 Spare part Description number 405527-001 Backpack 407674-001 Broadcom 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam 407674-002 Broadcom 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El...
Page 44 Spare part Description number 432993-001 Display switch module for use in computer models with AMD processors (includes display switch module cable) 432994-001 Speaker assembly 434674-001 8-cell, 2.55-Ah battery 434661-001 Broadcom 4321AGN 802.11a/b/g/n module for use in the United States and Canada 434661-002 Broadcom 4321AGN 802.11a/b/g/n module for use in the France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India...
Page 45 Spare part Description number 441090-001 Broadcom 802.11b/g WLAN module for use in United States and Canada 441090-002 Broadcom 802.11b/g WLAN module for use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, India 441424-001 200-GB, 4200-rpm hard drive (includes hard drive bracket) 441541-001 Keyboard for use in the United States 441541-031...
Page 46 Spare part Description number 447982-001 System board with 128-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) 447983-001 System board with 256-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) 447984-001 System board for use only with computer models with Intel processors with UMA video system memory...
Page 47 Spare part Description number 448014-001 Switch cover (includes LED board and LED board cable) 448015-001 Cable Kit (see Cable Kit on page 29 for more Cable Kit component information) 448016-001 Fan/heat sink assembly for computer models with Intel processors (includes heat sink and thermal material) 448017-001 Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) 448304-001...
Page 48 Spare part Description number 450852-001 Top cover for use only with computer models with AMD processors equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint reader board, and fingerprint reader board cable) 450853-001 Fingerprint reader board (not illustrated; includes fingerprint reader board cable) 450863-001 Fan/heat sink assemblies for use only with computer models equipped with AMD processors and UMA video system memory (includes heat sink and thermal material)
Page 49 Spare part Description number 454494-001 Base enclosure for use in computer models with AMD processors that are equipped with discrete video system memory and a fingerprint reader (include wireless on/off switch, power connector, power connector cable, and rear USB board cable) 454495-001 Base enclosure for use in computer models with AMD processors that are equipped discrete video system memory but not a fingerprint reader (include wireless on/off switch, power connector, power connector cable,...
Page 50: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Page 51: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Page 52: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Page 53: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Page 54: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Page 55: Unknown User Password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 56: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 107 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 57: Battery
Battery Description Spare part number 8-cell, 2.55-Ah battery 434674-001 and 451868-001 8-cell, 2.20-Ah battery 448007-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 58: Camera Module
Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page Description...
Page 59 Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the camera module (1) from the display enclosure as far as the camera module cable allows.
Page 60: Display Inverter
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page Description...
Page 61 Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the display inverter (1) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.
Page 62: Hard Drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 250-GB, 5400-rpm 453775-001 200-GB, 4200-rpm 441424-001 200-GB, 4200-rpm 449933-001 160-GB, 5400-rpm 438485-001 120-GB, 5400-rpm 446498-001 100-GB, 7200-rpm 453197-001 80-GB, 5400-rpm 446497-001 Before removing the hard drive, follow these steps: Shut down the computer.
Page 63 Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer. Remove the hard drive from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive.
Page 64: Computer Feet
Computer feet Description Spare part number Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) 448017-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Memory module Description Spare part number 2048-MB (667-MHz, PC2-5300, 1-DIMM)
Page 65 Lift the front of the cover (2), swing it toward the back of the computer, and then remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 432981-001. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
Page 66: Rtc Battery
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes 2-sided tape) 449729-001 Before removing the RTC battery, follow these steps: Shut down the computer.
Page 67: Wlan Module
WLAN module Description Spare part number Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, 441086-001 Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
Page 68 Description Spare part number Broadcom 4321AGN 802.11a/b/g/n modules: ● For use in the United States and Canada 434661-001 ● For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, 434661-002 and India Before removing the WLAN module, follow these steps: Shut down the computer.
Page 69: Optical Drive
Reverse this procedure to install a WLAN module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description Spare part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support 462356–001 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with LightScribe 448006-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 448005-001...
Page 70 Remove the optical drive. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Page 71: Switch Cover
Switch cover Description Spare part number Switch cover (includes LED board and LED board cable) 448014-001 Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 72 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected and disconnect the cable (2) from the LED board. Remove the switch cover.
Page 73: Keyboard
Keyboard Description For use in: Spare part number For use in: Spare part number Belgium 441541-A41 Latin America 441541-161 Denmark, Finland, Norway, and 441541-DH1 Portugal 441541-131 Sweden France 441541-051 Russia 441541-251 French Canada 441541-121 Saudi Arabia 441541-171 Germany 441541-041 Spain 441541-071 Greece 441541-151...
Page 74 Remove the Phillips PM2.5×8.0 screw that secures the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Lift the rear edge of the keyboard (1) until it rests at an angle.
Page 75 Swing the keyboard (3) up and forward until it rests on the palm rest. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...
Page 76: Speaker Assembly
Speaker assembly Description Spare part number Speaker assembly 432994-001 Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 77: Power Button Board
Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. Power button board Description Spare part number Power button board (includes power button board cable) 432987-001 Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 78 Remove the power button board: Disconnect the following cables from the power button board: (1) Power button board cable (2) Speaker assembly cable (3) Display switch module cable (4) Microphone cable Remove the silver Phillips PM2.5×5.0 screw (1) that secures the power button board to the computer.
Page 79: Display Assembly
Display assembly Description Spare part number 17.0-inch, WXGA+, TFT, dual lamp, BrightView display assembly for use only with computer models 447991-001 equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, SXGA+, TFT, single lamp, BrightView display assembly for use only with computer 447990-001 models equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, WXGA+, TFT, single lamp, BrightView display assembly for use only with computer...
Page 80 Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the computer to an upright position. Disconnect the following cables: (1) Display panel cable (2) Microphone cable (3) Camera cable Remove the wireless antenna cables (4) from the routing channels in the top cover.
Page 81 Remove the display assembly (3). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Three rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Kit, spare part number 448017-001.
Page 82 Remove the display bezel (3). Display bezels are available using the spare part numbers 447998-001 (for dual lamp display assemblies) and 447997-001 (for single lamp display assemblies). NOTE: Camera module on page 48 for camera module replacement instructions. See Display inverter on page 50 for display inverter replacement instructions.
Page 83 Remove the left and right hinge covers (3) by sliding them off of the display hinges. The display hinges are available using spare part numbers 432964-001 (for use with dual lamp display assemblies) and 432963-001 (for use with single lamp display assemblies). The display hinge covers are available using spare part number 432965-001.
Page 84 Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 432961-001. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the display enclosure. Remove the camera cable (2) from the display enclosure.
Page 85: Top Cover
Top cover Description Spare part number Top cover for use in computer models with Intel processors: Top cover for use only with computer models equipped with a fingerprint reader (includes TouchPad, 448011-001 TouchPad cable, fingerprint reader board, and fingerprint reader board cable) Top cover for use only with computer models not equipped with a fingerprint reader (includes 448010-001 TouchPad and TouchPad cable)
Page 86 Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. Remove the four silver Phillips PM2.5×5.0 screws secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Chapter 4 Removal and replacement procedures...
Page 87 Disconnect the power button board cable (1) and the LED board cable (2) from the low insertion force (LIF) connectors on the system board. Release the ZIF connector (1) to which the TouchPad cable (2) is attached and disconnect the cable from the system board.
Page 88 Remove the five Phillips PM2.5×8.0 screws (1) and the two silver Phillips PM2.5×5.0 screws (2) that secure the top cover to the base enclosure. Lift the rear edge of the top cover until it disengages from the computer, and then swing it up and forward until the top cover is resting upside down in front of the computer.
Page 89 Release the ZIF connector to which the fingerprint reader board cable (1) is attached and disconnect the cable (2) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures...
Page 90: Wireless Switch Board
Wireless switch board Description Spare part number Wireless switch board (includes wireless switch board cable) 432991-001 Before removing the wireless switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 91 Remove the wireless switch board (3). Reverse this procedure to install the wireless switch board. Component replacement procedures...
Page 92: Bluetooth Module
Bluetooth module Description Spare part number Bluetooth module (includes Bluetooth module cable) 412766-002 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 93 Remove the Bluetooth module (4). Reverse this procedure to install the Bluetooth module. Component replacement procedures...
Page 94: Front Usb Board
Front USB board Description Spare part number Front USB board (includes front USB board cable) 449763-001 Before removing the front USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 95: Expresscard Assembly
Remove the front USB board (3). Reverse this procedure to install the front USB board. ExpressCard assembly Description Spare part number ExpressCard assembly 432988-001 Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 96 Remove the ExpressCard assembly: Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot. Remove the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Remove the four silver Phillips PM2.5×5.0 screws (1) that secure the ExpressCard assembly to the system board.
Page 97: Top Cover Trim
If it is necessary to replace the fingerprint reader board cable, release the ZIF connector (1) to which the cable is connected and disconnect the cable (2) from the system board. The fingerprint reader board cable is included in the Cable Kit, spare part number 448015-001. Reverse this procedure to install the ExpressCard assembly and the fingerprint reader board cable.
Page 98 Remove the top cover trim: Turn the computer upside down with the front toward you. Remove the four Phillips PM2.5×8.0 screws that secure the top cover trim to the computer. Turn the computer right-side up with the front toward you. Remove the Phillips PM2.5×8.0 screw (1) that secures the top cover trim to the computer.
Page 99: Display Switch Module
Display switch module Description Spare part number Display switch module for use in computer models with Intel processors (includes display switch 448435-001 module cable) Display switch module for use in computer models with AMD processors (includes display switch 432993-001 module cable) Before removing the display switch module, follow these steps: Shut down the computer.
Page 100: Rear Usb Board
Remove the display switch module (2). Reverse this procedure to install the display switch module. Rear USB board Description Spare part number Rear USB board (includes rear USB board cable) 449762-001 Before removing the rear USB board, follow these steps: Shut down the computer.
Page 101 Remove the rear USB board: Remove the two silver Phillips PM2.5×5.0 screws (1) that secure the power connector bracket to the computer. Remove the power connector bracket (2). The power connector bracket is available using spare part number 432985-001. Remove the silver Phillips PM2.5×5.0 screw (1) that secures the rear USB board to the base enclosure.
Page 102: System Board
System board NOTE: All system board spare kits include a modem module cable and hard drive thermal pads. Description Spare part number System board for use with computer models with Intel processors: With 256 MB of video system memory for use only with computer models with discrete video system 447983-001 memory With 128 MB of video system memory for use only with computer models with discrete video system...
Page 103 Top cover trim (see Top cover trim on page Rear USB board (see Rear USB board on page When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
Page 104 Remove the three Phillips PM2.5×8.0 screws (1) and the three silver Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. Remove the power connector cable (1) and the rear USB board cable (2) from the clips built into the base enclosure.
Page 105 Disconnect the audio board cable (4) from the system board. Disconnect the power connector cable (1) from the system board. Remove the system board (2) from the base enclosure by sliding it up and to the right at an angle. If it is necessary to replace the rear USB board cable, turn the system board upside down with the front toward you.
Page 106 Disconnect the rear USB board cable from the system board. The rear USB board cable is included with the rear USB board spare part kit and is also included in the Cable Kit, spare part number 448015-001. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
Page 107: Audio Board
Audio board Description Spare part number Audio board (includes audio board cable) 449763-001 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 108 Remove the audio board (3). Reverse this procedure to install the audio board. Chapter 4 Removal and replacement procedures...
Page 109: Fan/Heat Sink Assembly
Fan/heat sink assembly NOTE: All fan/heat sink assembly spare kits include replacement thermal material. Description Spare part number For use only with computer models using Intel processors: Equipped with discrete video system memory 448016-001 Equipped with UMA video system memory 450934-001 For use only with computer models using AMD processors: Equipped with UMA video system memory...
Page 110 Audio board (see Audio board on page Front USB board (see Front USB board on page Top cover trim (see Top cover trim on page System board (see System board on page Remove the fan/heat assembly: Turn the system board upside down, with the expansion port 3 and external monitor port toward you.
Page 111 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the processor (5) each...
Page 112 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1), (2), and (3), and the system board components (4), (5), and (6) each time the heat sink is removed.
Page 113: Processor
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel processors: Intel Core 2 Duo T7700 processor (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) 446894–001 Intel Core Duo T7500 processor (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) 447985-001 Intel Core Duo T7300 processor (2.0-GHz, 4-MB L2 cache, 800-MHz FSB) 446478-001...
Page 114 Top cover (see Top cover on page Wireless switch board (see Wireless switch board on page Audio board (see Audio board on page Front USB board (see Front USB board on page Top cover trim (see Top cover trim on page System board (see System board on page m.
Page 115: Setup Utility
Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Page 116: Using The Setup Utility
Using the Setup Utility Use this section to understand the Setup Utility. Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...
Page 117: Restoring Default Settings In The Setup Utility
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press while “Press <F10>...
Page 118: Using Advanced Setup Utility Features
Using advanced Setup Utility features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Page 119: Security Menu
Security menu Select To Do This Administrator password Enter, change, or delete an administrator password. Power-On Password Enter, change, or delete a power-on password. System Configuration menu Select To Do This Language Support Change the Setup Utility language. Boot Options Set the following boot options: ●...
Page 120: Specifications
Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.16 to 4.18 cm 1.26 to 1.65 in Width 39.60 cm 15.59 in Depth 28.50 cm 11.22 in Weight (with optical drive, hard drive, and 3.54 kg 7.80 lbs battery) Second hard drive adds: 0.13 kg 0.28 lbs...
Page 121: Inch, Sxga+ Display Specifications
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Page 122: Inch Wxga+ Display Specifications
17.0-inch WXGA+ display specifications Metric U.S. Dimensions Height 23.00 cm 9.06 in Width 36.90 cm 14.49 in Diagonal 43.40 cm 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pitch resolution Pitch 0.259 × 0.259 mm Format 1280 ×...
Page 123: Hard Drive Specifications
Hard drive specifications 200-GB* 160-GB* 120-GB* 100-GB* 80-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g Interface type ATA-7...
Page 124: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, MIXED DVD+R, DVD+RW, DVD-R, DVD-RW, MODE CD, CD-I, CD-I Bridge (Photo- DVD-RAM CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD- R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...
Page 125: Hd Dvd-Rom Drive With Supermulti Dvd±R/Rw Double Layer Support Specifications
HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, DVD+R, DVD+R(9), DVD+RW, DVD-R, MIXED MODE CD, CD-I, CD-I Bridge DVD-R(9),DVD-RW, DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...
Page 126: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer (Dl) Support Specifications
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD- CD-R and CD-RW TEXT, CD-ROM, CD-ROM XA, DVD+R, DVD+R(9), DVD+RW, DVD-R, MIXED MODE CD, CD-I, CD-I Bridge DVD-R(9),DVD-RW, DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...
Page 127: System Dma Specifications, Intel
System DMA specifications, Intel Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System DMA specifications, Intel 117...
Page 128: System Dma Specifications, Amd Discrete And Uma Graphics
System DMA specifications, AMD discrete and UMA graphics Hardware DMA System function DMA4 Direct memory access controller 118 Chapter 6 Specifications...
Page 129: System Interrupt Specifications, Intel
System interrupt specifications, Intel Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller— 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 130: System Interrupt Specifications, Amd Discrete Graphics
System interrupt specifications, AMD discrete graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8...
Page 131: System Interrupt Specifications, Amd Uma Graphics
System interrupt specifications, AMD UMA graphics Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8...
Page 132: System I/O Address Specifications, Intel
System I/O address specifications, Intel I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 133 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...
Page 134: System I/O Address Specifications, Amd Discrete And Uma Graphics
System I/O address specifications, AMD discrete and UMA graphics I/O address (hex) System function (shipping configuration) 0000 - 0008 DMA controller 000A - 000F DMA controller 0020 - 0021 Programmable interrupt controller 0040 - 0043 System timer 0060 - 0060 Standard 101-/102-Key or Microsoft®...
Page 135 I/O address (hex) System function (shipping configuration) 30D0 - 30DF Standard Dual Channel PCI IDE Controller 30E0 - 30E3 (UMA only) Standard Dual Channel PCI IDE Controller 30E8 - 30EB Standard Dual Channel PCI IDE Controller 30EC - 30EF Standard Dual Channel PCI IDE Controller 30F0 - 30F7 Standard Dual Channel PCI IDE Controller 30F8 - 30FF (discrete only)
Page 136: System Memory Map Specifications, Intel
System memory map specifications, Intel Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...
Page 137: System Memory Map Specifications, Amd Discrete Graphics
System memory map specifications, AMD discrete graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia GeForce8400M GS 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host...
Page 138: System Memory Map Specifications, Amd Uma Graphics
System memory map specifications, AMD UMA graphics Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host Controller...
Page 139: Screw Listing
Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 441140-001, and the Display Screw Kit, spare part number 441124-001. Phillips PM2.5×8.0 captive screw Color Quantity...
Page 140: Phillips Pm3.0×4.0 Screw
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head width Silver 4.0 mm 3.0 mm 5.0 mm Where used: 8 screws that secure the hard drive brackets to the hard drives 130 Chapter 7 Screw listing...
Page 141: Phillips Pm2.5×5.0 Captive Screw
Phillips PM2.5×5.0 captive screw Color Quantity Length Thread Head width Black 5.0 mm 2.5 mm 5.0 mm Where used: 2 captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Where used: 3 captive screws that secure the fan/heat sink assembly to the computer Phillips PM2.5×5.0 captive screw 131...
Page 142: Phillips Pm2.0×11.0 Screw
Phillips PM2.0×11.0 screw Color Quantity Length Thread Head width Silver 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the WLAN module to the computer 132 Chapter 7 Screw listing...
Page 143: Phillips Pm2.5×8.0 Screw
Phillips PM2.5×8.0 screw Color Quantity Length Thread Head width Black 8.0 mm 2.5 mm 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the keyboard to the computer (3) Two screws that secure the display assembly to the computer Phillips PM2.5×8.0 screw 133...
Page 144 Where used: 2 screws that secure the display assembly to the computer Where used: 5 screws that secure the display bezel to the display computer Where used: 4 screws that secure the display panel to the display enclosure 134 Chapter 7 Screw listing...
Page 145 Where used: 8 screws that secure the top cover to the computer Where used: 5 screws that secure the top cover to the computer Where used: 4 screws that secure the top cover trim to the computer Phillips PM2.5×8.0 screw 135...
Page 146 Where used: One screw that secures the top cover trim to the computer Where used: One screw that secures the system board to the computer Where used: 3 screws that secure the system board to the computer 136 Chapter 7 Screw listing...
Page 147: Phillips Pm2.0×3.0 Screw
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head width Silver 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the display hinges to the display panel Phillips PM2.0×3.0 screw 137...
Page 148 Where used: 2 screws that secure the Bluetooth module to the system board 138 Chapter 7 Screw listing...
Page 149: Phillips Pm2.5×5.0 Screw
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head width Silver 5.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the switch cover to the computer Where used: 3 screws that secure the keyboard to the computer Phillips PM2.5×5.0 screw 139...
Page 150 Where used: 2 screws that secure the speaker to the computer Where used: One screw that secures the power button board to the computer Where used: 2 screws that secure the display assembly to the computer 140 Chapter 7 Screw listing...
Page 151 Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: (1) Two screws that secure the wireless switch board to the computer Phillips PM2.5×5.0 screw 141...
Page 152 (2) One screw that secures the audio board to the computer Where used: (1) One screw that secures the front USB board to the base enclosure (2) Four screws that secure the ExpressCard assembly to the system board Where used: (1) One screw that secures the display switch module to the fan/heat sink assembly (2) Two screws that secure the power connector cable bracket to the base enclosure (3) One screw that secures the rear USB board to the base enclosure...
Page 153: Phillips Pm2.5×6.0 Screw
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head width Black 6.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display panel to the display assembly Phillips PM2.5×6.0 screw 143...
Page 154: Phillips Pm2.0×4.0 Screw
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head width Black 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure 144 Chapter 7 Screw listing...
Page 155: Phillips 2.5×4.0 Captive Screw
Phillips 2.5×4.0 captive screw Color Quantity Length Thread Head width Silver 4.0 mm 2.5 mm 5.0 mm Where used: 2 captive screws that secure the heat sink to the system board Phillips 2.5×4.0 captive screw 145...
Page 156: Backup And Recovery
Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information regularly to protect your important system files. ●...
Page 157: Backing Up Your Information
● Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...
Page 158: Using System Restore Points
Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 159: Performing A Recovery
Performing a recovery NOTE: You can only recover files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
Page 160: Connector Pin Assignments
Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground 150 Chapter 9 Connector pin assignments...
Page 161: External Monitor
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 151...
Page 162: Modem)
RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 152 Chapter 9 Connector pin assignments...
Page 163: S-Video-Out
S-Video-out Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Universal Serial Bus Signal +5 VDC Data - Data + Ground S-Video-out 153...
Page 164: 10 Power Cord Set Requirements
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 165: Requirements For Specific Countries Or Regions
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI South Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland...
Page 166: 11 Recycling
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
Page 167 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
Page 168 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
Page 169 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
Page 170 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame.
Page 171 Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel.
Page 172: Index
Index Symbols/Numerics battery light 14 camera cable 1394 port, location 16 battery release latch 17 removal 74 bezel spare part number 74 removal 71 camera module AC adapter, spare part spare part numbers 72 illustrated 20 numbers 31, 38 Blu-ray Disc ROM Drive removal 48, 49 administrator password 109 precautions 41...
Page 173 Digital Media Slot 16 docking support, product feet Digital Media Slot light 16 description 7 locations 54 diskette drive drive light 14 spare part number 23, 37, precautions 41 drives product description 6 preventing damage 41 fingerprint reader 105 display assembly drives, boot order 109 fingerprint reader board removal 48...
Page 174 headphone jack embedded numeric monitor port location 14 keypad 12 location 15 pin assignments 150 fn 12 pin assignments 151 headset, spare part number 31, function 12 mouse, spare part numbers 31, num lock 12 33, 34 hinge Windows applications 12 removal 72 Windows logo 12 navigating in the Setup...
Page 175 Plastics Kit, spare part keyboard 8 Rubber Feet Kit, spare part number 21, 33 memory module 4 number 23, 37, 54 play/pause button 11 modem 6 pointing device operating system 8 S-Video-out jack components 13 optical drives 5 location 15 product description 8 pointing device 8 pin assignments 153...
Page 176 hard drive 113 HD-ROM Combo Drive 115 Universal Serial Bus (USB) port I/O addresses 122 locations 15, 16 interrupts 119 pin assignments 153 memory map 126 unknown password 45 optical drive 114, 115, 116 USB digital drive, spare part system DMA 117 number 31 static-shielding materials 44 stop button 11...

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Pavilion dv9600 Pavilion dv9700 Dv6604nr - pavilion - athlon 64 x2 1.8 ghz Dv6623cl - pavilion - core 2 duo 1.5 ghz Dv6626us - pavilion - core 2 duo 1.5 ghz Dv6636nr - pavilion - turion 64 x2 1.9 ghz ... Show all

HP Pavilion dv9500 - Entertainment Notebook PC Maintenance And Service Manual

1 Product Description

2 External Component Identification

3 Illustrated Parts Catalog

4 Removal and Replacement Procedures

5 Setup Utility

6 Specifications

7 Screw Listing

8 Backup and Recovery

9 Connector Pin Assignments

10 Power Cord Set Requirements

11 Recycling

Index

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