Lexmark 935dn - C Color Laser Printer Troubleshooting Manual page 6

Incorrect margins
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
C P S
HECK THE APER IZE SETTING
Make sure the Paper Size setting matches the paper loaded in
the tray.
C P
HECK THE AGE SIZE SETTING
Before sending the job to print, specify the correct page size in
Print Properties or the software program.
Light colored line, white line, or
incorrectly colored line
These are possible solutions. Try one or more of the following:
C
LEAN THE PRINTHEAD LENSES
The printhead lenses may be dirty.
A
TONER CARTRIDGE MAY BE DEFECTIVE
Replace the defective toner cartridge.
A
RE THE PHOTOCONDUCTORS DEFECTIVE
Replace the photoconductor(s).
Note: The printer has four photoconductors: cyan, magenta,
yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The
black photoconductor can be replaced separately.
Paper curl
These are possible solutions. Try one or more of the following:
C P T
HECK THE APER YPE SETTING
Make sure the Paper Type setting matches the paper loaded in
the tray.
H
AS THE PAPER ABSORBED MOISTURE DUE TO HIGH
?
HUMIDITY
•
Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
H
AS PAPER ABSORBED MOISTURE DUE TO HIGH
?
HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
6
C
HECK THE
Make sure the Paper Type setting matches the paper loaded in
the tray.
?
C
HECK THE PAPER
Avoid textured paper with rough finishes.
I
S THE TONER LOW
When 88 <color> toner low appears, order a new
cartridge.
Print is too dark
These are possible solutions. Try one or more of the following:
C
HECK THE DARKNESS
SETTINGS
The Toner Darkness setting is too dark, the RGB Brightness
setting is too dark, or the RGB Contrast setting is too high.
• From Print Properties, change these settings.
Note: This solution applies to Windows users only.
•
From the Quality menu, change these settings.
A
TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
P T
APER YPE SETTING
?
, ,
BRIGHTNESS AND CONTRAST