Trouble Shooting; Before Conclude To Malfunctioned; Output Is Not Done From The Plotter; Remote Web Manager Does Not Start Up - Kyocera KM-4800w User Manual

Km-4800w print server user's manual

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4.1. Trouble Shooting

Read Users Manual, confirm if the contents of obstacle is the limited item.

Select the closest phenomenon from the following items, and confirm if the operation is

correct.

Major causes of no output from the Plotter are:

Print Server is not started up.

Remote Web Manager is not started up.

Network between Print Server and Client is physically down.

Network between Print Server and Client is logically down.

Output configuration of Client machine is not set properly.

As shown above. Check the following items.

(1) Perform the test print through Print Server. Confirm if Printer is ready to print in this case.

If test print is done properly, confirm if Print Server and Printer is connected properly.

(2) Check if network cable is connected properly. If output was done without any problem

previously, there is a possibility that network connection between Print Server and client

has a problem. Confirm that network is physically correct at first. Check if cables around

hub and network support are connected properly, and check the power source of them.

(3) Check if network service is proper. If those are connected properly, there is a possibility

that network service is not done properly. Check used protocol (such as TCP/IP or Apple

Talk), or network setting of Print Server. Confirm that plotter and client are connected

properly to network using such as PING through Print Server. If they are correct, check if

Print Server and connected printer are possible to watch from Client. After this, check if

output is possible or not from the other client.

(4) Check if printer driver is installed properly. If not, printer driver is not set properly. Confirm

individual client following the setting of users manual, if the setting is properly done.

(5) In case there are two or more printers, confirm if Print Server is set at as an ordinary use

printer from the client side, or Print Server is not set to use.

The causes that Remote Web Manager does not start up is:

Print Server is not started up

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