Error Messages - Canon ES30 - SELPHY Photo Printer Printer User Manual

Error Messages

If any error occurs during printing, a message is displayed on the LCD monitor of the printer. If a
problem occurs while the printer is connected to the camera, the camera's LCD monitor may
display an error message.
No paper/ink
• Check that the cartridge is correctly inserted.
• Change the cartridge to a new one.
• If paper is not feeding correctly, remove the cartridge, and manually remove any
paper remaining in the printer.
Paper jam!
• Press
and turn it on again. If the printer fails to eject the paper, contact a Canon
Customer Support center for assistance.
Ink Error
• Remove the cartridge from the printer, take up the slack in the ink sheet, and then
reload the cartridge. If the cartridge is stuck in the printer, contact a Canon
Customer Support center for assistance.
Cannot print! / Could not print XX images
• The following images cannot be printed.
- An image with a data size that is too big. Images larger than 8000 x 8000 pixels cannot
be printed
- An image that is corrupted
- An image other than JPEG
• When you wish to print an image with the printer connected to the camera, check if
the size of the image matches the recording pixels of the image in the camera. If
the size is not appropriate, resize the image and convert it as necessary to a JPEG
image that the camera can display.
• Limit the size of image files to less than 8000 x 8000 pixels.
• This printer supports image data conforming to the Design rule for Camera File
system.
to eject the paper. If the paper is not ejected, turn the power off
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Troubleshooting