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Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or require technical
assistance related on the use of your LCD display.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem
No power
No picture
Strange color, light color,
or color misalignment
No sound
ViewSonic
Possible Solution
•
Make sure the AC power cord is properly connected to the wall outlet.
•
Plug another electrical device (like a radio) to the power outlet to
verify that the outlet is supplying the proper voltage.
•
Make sure that the cable connection to other components are properly
installed.
•
Make sure that setup has been done correctly after connections.
•
Make sure the correct input is selected and the input signal is
compatible.
•
Ensure that the video cable is securely connected.
•
The picture may appear dim in a brightly lit room.
•
Adjust the display settings.
•
Check the input signal setting.
•
Check your audio connections to other components are properly
installed.
•
The
MUTE button may have been pressed, try pressing this button
again.
•
Check your audio settings, your LCD display audio may be set to
minimum.
VOL + on the remote control.
•
Press
26
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