ViewSonic CDE3205 User Manual

ViewSonic CDE3205 User Manual

Commercial display
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CDE3205
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No. VS17182

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Summary of Contents for ViewSonic CDE3205

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
  • Page 3 Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Page 5 CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...
  • Page 6: Table Of Contents

    2.3.3. Handling the remote control . 7 8.2. Troubleshooting ......22 2.3.4. Operating range of the remote 9. Technical Specifications ....23 control ........7 9.1. CDE3205 ........23 Connecting External Equipment ..8 10. RS232 Protocol ........25 3.1. Connecting External Equipment 10.1. Introduction ........25 (DVD/VCR/VCD) ......
  • Page 7 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/...
  • Page 8: Unpacking And Installation

    Remote Control and AAA Batteries (D-SUB to D-SUB Cable) • RS232 cable (1.8 m) * The supplied power cord varies depending on destination. • RS232 daisy chain cable CDE3205-EP Commercial Display Quick Start Guide (2.4mm-2.4mm) • IR sensor cable AC IN...
  • Page 9: Mounting On A Wall

    5. Unit without base weight= W Kg.The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg. Model W (kg) CDE3205 1.4.1. Using HDMI video input Model Vesa Grid...
  • Page 10: Using Of Remote Sensor And Power Indicator

    Ventilation Requirements for enclosure locating To allow heat to disperse, leave space between surrounding objects as shown in the diagram below. 100 mm 100 mm 100 mm 100 mm 1.5. Using of Remote sensor and power indicator 1. Pull down the lens to have better remote control performance and easy to observe the light information of power status.
  • Page 11: Parts And Functions

    Parts and Functions 2.1. Control Panel MUTE INPUT MENU [ ] button [ ] button Use this button to turn the display on or put the Move the highlight bar down / Decrease the display to standby. adjustment while OSD menu is on, or decrease the audio output level while OSD menu is off.
  • Page 12: Input/Output Terminals

    2.2. Input/Output Terminals MAIN POWER SWITCH IR OUT / IR IN Switch the main power on/off. IR signal output /input for the loop-through function. NOTES: AC IN AC power input from the wall outlet. • This display’s remote control sensor will stop working if the jack [IR IN] is connected.
  • Page 13: Remote Control

    2.3. Remote Control [ADJUST] button Press to run the Auto Adjust function. 2.3.1. General functions NOTE: This button is functional for VGA input only. [ ] button Press to move the se tion down in OSD menu. ] MUTE button Press to turn the mute function on/off.
  • Page 14: Inserting Batteries In The Remote Control

    2.3.2. Inserting batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.
  • Page 15: Connecting External Equipment

    Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input Audio Out Audio Out COMPONENT Out COMPONENT Out (YPbPr) (YPbPr) DVD / VCR / VCD DVD / VCR / VCD [AUDIO IN] [AUDIO IN] [COMPONENT IN] [COMPONENT IN] (YPbPr) (YPbPr) AC IN...
  • Page 16: Connecting A Pc

    3.2. Connecting a PC 3.2.1. Using VGA input VGA Out VGA Out D-Sub 15 pin D-Sub 15 pin Audio Out Audio Out [VGA IN] [VGA AUDIO IN] [VGA IN] [VGA AUDIO IN] AC IN AC IN PC Line IN HDMI IN DVI IN VGA IN COMPONENT IN...
  • Page 17: Connecting Audio Equipment

    3.3. Connecting Audio Equipment 3.3.1. Connecting an external audio device AUDIO OUT STEREO AMPLIFIER COMPONENT OUT (YPbPr) AUDIO IN DVD / VCR / VCD AC IN PC Line IN HDMI IN DVI IN VGA IN COMPONENT IN 3.4. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a video wall.
  • Page 18: Ir Pass-Through Connection

    3.5. IR Pass-through Connection [IR OUT] DISPLAY DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control 3.6. Wire-connecting to Network If you connect this display to a home network, you can play photos, music and videos from your computer. See Play multimedia files via Local Area Network (Page 13) for more detail.
  • Page 19: Operation

    To play files from computer and mobile device, you will need: • The CDE3205 features a RJ45 port to connect directly with PCs or notebooks via Intranet connection. This provides for the efficient loading of content onto multiple displays through a primary display.
  • Page 20: Usb Multimedia Player For Scheduled Playback Of Videos, Photos And Music

    4.3.2. USB Multimedia Player for Scheduled Supported file system: Playback of Videos, Photos and Music • FAT32 With the handy PC-less USB playback feature, photos, music and 1080p video can be Supported file format: immediately displayed on-screen from a USB • Music: MP3, WMA, M4A, AAC, AC3 drive.
  • Page 21: Playing Movie Files

    Music options • {Repeat}: Select {Repeat} to play the video file While you play music, press button, then press repeatedly or {Play once} to play the video file OPTIONS button to select an option: once. • {Media server}: When you play content from •...
  • Page 22: Change Your Settings

    Change your settings 5.1. Settings Using the remote control: 5.1.1. Picture menu Picture Picture style Sound Restore style General settings Brightness Network settings Contrast Black level Colour Sharpness Advanced Video or PC Foramat and edges 1. Press the [ ] MENU button to display the OSD menu.
  • Page 23: Screen Menu

    • {Dynamic backlight}: Select a backlight level • {Auto volume leveling}: Enable the reduction of to optimise dynamic power consumption and sudden volume changes. picture contrast. • {Speaker}:Turn on or off the internal speakers. • {Colour enhancement}: Dynamically enhance • {Clear sound}: Enhance sound quality. the vividness and details of colours.
  • Page 24: Network Settings

    Sleep timer 5.2. Network Settings Switch off this display after a specified time. Picture View network settings Auto switch off Sound Network configuration Set the time for this display to be switched off General settings Static IP configuration after a period of no activity. Press any key on the Network settings Digital Media Render...
  • Page 25: Usb Device Compatibility

    USB device compatibility Max.Bit File Max.Frame Rate Container Video codec Maximum resolution Rate Audio codec Extensions (fps) (Mbps) MPEG-1 1920x1080 25p,30p,50i,60i MPEG-1 (L1&L2), .mpg MPEG-2 1920x1080 25p,30p,50i,60i MPEG-1, 2, 2.5 mpeg L3, AAC/HE- MPEG-4 ASP 1920x1080 25p,30p,50i,60i .vob AAC (v1&v2), H.264 1920x1080 25p,30p,50p,60p,60i...
  • Page 26 MPEG-4 ASP 1920x1080 25p,30p,50i,60i MPEG-1 (L1&L2), MPEG-1,2,2.5 L3, AAC/ .mkv HE-AAC .mk3d H.264 1920x1080 (v1&v2), AC3,E-AC3, WMA, WMA- USB Multimedia Formats File Max.Frame Rate Max.Bit Rate Container Video codec Maximum resolution Audio codec Extensions (fps) (Mbps) .mp3 MPEG-1, 2, 2.5 L3 .wma (V2 up to .asf...
  • Page 27: Input Mode

    Input mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz 16:9...
  • Page 28: Cleaning And Troubleshooting

    Cleaning and Troubleshooting 8.1. Cleaning When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.
  • Page 29: Troubleshooting

    8.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is the back of the display is not switched on.
  • Page 30: Technical Specifications

    Technical Specifications 9.1. CDE3205 Display: Item Specifications Screen Size (Active Area) 698.4(H) x 392.85(V) Aspect Ratio 16:9 Number of Pixels 1920 (H) x 1080 (V) Pixel Pitch 0.36375(H) x 0.36375(V) Displayable Colors 16.7M Brightness 350 cd/m² Contrast Ratio (Typical) 1200:1...
  • Page 31 Environmental Condition: Item Specifications Operational 0 ~ 40°C Temperature Storage -20 ~ 60°C Operational 20 ~ 80% RH (No condensation) Humidity Storage 5 ~ 95% RH (No condensation) Operational 0 ~ 3,000 m Altitude Storage 0 ~ 9,000 m Internal Speaker: Item Specifications Type...
  • Page 32: Rs232 Protocol

    10. RS232 Protocol 10.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...
  • Page 33: Protocol

    10.3. Protocol 10.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 34 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 35 Mute 000: OFF 001: ON (mute) Button Lock 000 : Unlock 001 : Lock Menu Lock > 000 : Unlock 001 : Lock Key Pad 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT Remote Control...
  • Page 36: Get-Function Listing

    10.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 37 Reply (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x72 0x62 0x30 0x36 0x37 0x0D 0x35 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name...
  • Page 38 Get function table: Get Function Length Command Command Value Range Comments Type Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 000 ~ 100 Gets Contrast value Get-Brightness 000 ~ 100 Gets Brightness value Get-Sharpness 000 ~ 100 Gets Sharpness value Get-Color 000 ~ 100 Gets Color value...
  • Page 39: Remote Control Pass-Through Mode

    10.3.3. Remote Control Pass-through mode When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no effect on the TV/DS function.
  • Page 40 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 41 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.
  • Page 42: Other Information

    T= 852 3102 2900 service@hk.viewsonic.com India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com C= http://www.viewsonic.com/la/ Latin America www.viewsonic.com/la/ soporte@viewsonic.com soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853 2840 3687 service@hk.viewsonic.com Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com...
  • Page 43: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 44 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...
  • Page 45: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 46 FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Col 20 de Noviembre Tel: 800-688-6688 Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

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