7: Using System Tools; Diagnostics - Efficient Networks SpeedStream 5100 Series User Manual

The SpeedStream router provides tools within the firmware to assist you in troubleshooting connection
and configuration issues:
•
The Diagnostics window allows you to test your DSL service.
•
The Interface Map provides a graphical representation of the current LAN and WAN configurations.
•
The Reboot window allows you to shut down and then restart router without losing your current
configuration settings.
•
The Reset function allows you to restore the router to factory default settings or to the last firmware
update.
•
The Update Firmware window assists you in downloading router application updates.
Not all features may be visible on your router configuration. If in doubt, contact your service
Note
provider.

Diagnostics

The Diagnostics window allows you to
test your DSL service.
1. From the main menu, click
Diagnostics.
The Diagnostics window displays
2. Click Run Diagnostics at the bottom
of the window.
The test results display under the
Results column.
3. If a test displays a
FAIL
Run Diagnostics again to confirm the
failure.
4. If the test still displays a
check all connections and passwords;
then click Run Diagnostics again.
5. For failures of Connections at the
Carrier, Independent Service
Provider, or Internet Connectivity
contact your Service Provider.
6. For tests other than those mentioned
status, click
status,
FAIL
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SpeedStream Router User Guide

7: Using System Tools