Troubleshooting - Samsung SP-C801RBL Manual

Troubleshooting

I cannot hear the tone
The phone does not
when I press
work at all.
● Check if the phone has been ● Check if the phone is correctly
correctly installed connected (Refer to page 8)
(Refer to page 8)
● Check if the power is correctly
● Check if the power is correctly connected (Refer to page 8)
connected to the appropriate
● Try adjusting the speakerphone
voltage (Refer to page 8)
volume (Refer to page 10)
● Check if the batteries are correctly
inserted to the Remote set (Refer to
page 9)
● Check if the batteries are adequately
charged (Refer to page 9)
● Check if the power is on
(Refer to page 8)
Intercom and
Even though the auto-answering
has been turned on, no transferring calls are
messages are being recorded
not working.
● This means that the message is ● Check if you have installed the
full. Please delete the messages phone correctly (Refer to page 8)
that you have already checked.
● Try re-registering the Remote set
(Refer to page 21)
to the base set
(Refer to page 36)
● If you additionally purchased the
Remote sets, check if you have
correctly registered the
additionally Remote sets to the
base set (Refer to page 36)
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The morning call (alarm)
button. is not working
● Check if the current time is set
(Refer to page 12)
● Check if the morning call time is
set (Refer to page 18~19)
● Check if the morning call function
is set (Refer to page 18~19)
The phone does not ring
in the Remote set.
● Check if the batteries are correctly
inserted (Refer to page 9)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the power of the Remote
set is on (Refer to page 8)
I have purchased an
I hear a warning sound and
additional Remote set but
cannot make any calls.
it's not working.
● Check if the long distance call is ● Check if the phone is installed
blocked (Refer to page 34)
correctly (Refer to page 8)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the Remote set is
correctly registered to the base set
(Refer to page 36)
● Check if the power of the Remote
set is on (Refer to page 8)
I hear beeping warning
I cannot recharge the
sounds in the Remote
Remote set.
● Check if the charging connector is ● Check to see if you are too far
clean away from the base set. If yes,
move closer to the base set
● If the charging connector is not
(Refer to page 11)
clean, use a cotton tip or an eraser
to wipe it clean. (Refer to page 41) ● If you see the
screen, hang up the phone and
● Check if the power voltage is
adequately charge your Remote
appropriate (Refer to page 8)
set (Refer to page 9)
● If you have cleaned the charging
connector but it still does not
work, please contact your local
service center and purchase new
batteries (Refer to page 9)
@@
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I hear many noises while
using the Remote set.
● Press the button to reduce
the noise (Refer to page 11)
● Check if the distance is too far
from the base set
(Refer to page 11)
● Pull out the antenna of the
Remote set
● Try installing the base set to a
different location
set.
mark on the
39