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Troubleshooting - Samsung SP-C801RBL Manual

900 dsp wide-900mhz phone
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Troubleshooting

I cannot hear the tone
The phone does not
when I press
work at all.
● Check if the phone has been
● Check if the phone is correctly
correctly installed
connected (Refer to page 8)
(Refer to page 8)
● Check if the power is correctly
● Check if the power is correctly
connected (Refer to page 8)
connected to the appropriate
● Try adjusting the speakerphone
voltage (Refer to page 8)
volume (Refer to page 10)
● Check if the batteries are correctly
inserted to the Remote set (Refer to
page 9)
● Check if the batteries are adequately
charged (Refer to page 9)
● Check if the power is on
(Refer to page 8)
Intercom and
Even though the auto-answering
has been turned on, no
transferring calls are
messages are being recorded
not working.
● This means that the message is
● Check if you have installed the
full. Please delete the messages
phone correctly (Refer to page 8)
that you have already checked.
● Try re-registering the Remote set
(Refer to page 21)
to the base set
(Refer to page 36)
● If you additionally purchased the
Remote sets, check if you have
correctly registered the
additionally Remote sets to the
base set (Refer to page 36)
38
The morning call (alarm)
button.
is not working
● Check if the current time is set
(Refer to page 12)
● Check if the morning call time is
set (Refer to page 18~19)
● Check if the morning call function
is set (Refer to page 18~19)
The phone does not ring
in the Remote set.
● Check if the batteries are correctly
inserted (Refer to page 9)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the power of the Remote
set is on (Refer to page 8)
I have purchased an
I hear a warning sound and
additional Remote set but
cannot make any calls.
it's not working.
● Check if the long distance call is
● Check if the phone is installed
blocked (Refer to page 34)
correctly (Refer to page 8)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the Remote set is
correctly registered to the base set
(Refer to page 36)
● Check if the power of the Remote
set is on (Refer to page 8)
I hear beeping warning
I cannot recharge the
sounds in the Remote
Remote set.
● Check if the charging connector is
● Check to see if you are too far
clean
away from the base set. If yes,
move closer to the base set
● If the charging connector is not
(Refer to page 11)
clean, use a cotton tip or an eraser
to wipe it clean. (Refer to page 41)
● If you see the
screen, hang up the phone and
● Check if the power voltage is
adequately charge your Remote
appropriate (Refer to page 8)
set (Refer to page 9)
● If you have cleaned the charging
connector but it still does not
work, please contact your local
service center and purchase new
batteries (Refer to page 9)
@@
@@ @@
I hear many noises while
using the Remote set.
● Press the
button to reduce
the noise (Refer to page 11)
● Check if the distance is too far
from the base set
(Refer to page 11)
● Pull out the antenna of the
Remote set
● Try installing the base set to a
different location
set.
mark on the
39

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