Wireless Troubleshooting; Cannot Print Over Wireless Network - Dell V725W Manual

Troubleshooting
If you want to connect only to a VPN, then the documents you want to print will not be printed until you have ended
the VPN session. If you want to continue printing while connected to a VPN, then connect the printer to the computer
using a USB cable. For more information, see the User's Guide.

Wireless troubleshooting

•
"Resetting the wireless settings to factory defaults" on page 161
•
"Cannot print over wireless network" on page 161
• "Wireless print server not installed" on page 163
•
"'Communication not available' message appears when printing wirelessly" on page 164
•
"Communication with printer lost when connected to Virtual Private Network (VPN)" on page 160
•
"Resolving intermittent wireless communications issues" on page 165
Resetting the wireless settings to factory defaults
1
From the printer control panel, navigate to:
> Setup > > Restore Factory Defaults >
2
Press the up or down arrow button to scroll to Restore Network Settings, and then press
3
Press the left or right arrow button to scroll to Yes, and then press
The printer restarts automatically after resetting the wireless settings to factory defaults.
4
When prompted to set the initial settings of your printer, make your selections using the printer control panel
buttons.
Initial Setup Complete appears on the display.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then try uninstalling and reinstalling the software.
Before you reinstall the software, check the troubleshooting checklist, and then do the following:
T (
URN THE ACCESS POINT
Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network
connections and resolve connectivity issues.
D VPN
ISCONNECT FROM
When you are connected to another network through a VPN connection, you will not be able to access the printer
over your wireless network. End your VPN session, and then try printing again.
M D M
AKE SURE EMO ODE IS TURNED OFF
Select printer features are not available when Demo Mode is turned on.
From the printer control panel, navigate to:
> Setup > > Demo Mode >
)
WIRELESS ROUTER OFF AND THEN BACK ON
SESSION
> Off >
.
161
.