Troubleshooting
•
If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead
nozzles.
•
See the User's Guide for more information on how to clean the printhead nozzles.
Replace Ink Cartridge
Try one or more of the following:
•
Replace the ink cartridge with one that is supported by your printer.
•
Press
to clear the message.
•
See the User's Guide for a list of supported ink cartridges.
Scanned Document Too Long
The scan job exceeds the maximum number of pages. Press
Scanner ADF Cover Open
Try one or more of the following:
•
Close the ADF cover to clear the message.
•
Press
to cancel the current scan job.
Scanner Disabled
Try one or more of the following:
•
Check the printer software settings or the Administration settings from the printer to enable the scanner.
For more information, contact customer support.
•
Press
to clear the message.
Short Paper
Try one or more of the following:
•
Touch OK or press
•
Make sure the paper size is correctly set.
•
Load paper with the correct size in the tray or on the paper support.
•
Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
•
Cancel the current print job.
Standard Network Software Error
Try one or more of the following:
•
Press
to clear the message.
•
Turn the printer off and then back on to reset the printer.
, depending on your printer model.
to clear the message and cancel the current scan job.
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