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Troubleshooting Matrix - KVH Industries 4 User Manual

Echostar communications satellite television user's guide
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3.1

Troubleshooting Matrix

The troubleshooting matrix shown in Table 3-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended
SYMPTOM
Antenna non-functional
Antenna not switching satellites
No picture on TV set
Certain channels do not work
Intermittent picture for short intervals
System works at dock but not on the move
System will not find satellite
Snowy television picture
Pixelating television picture
54-0150-01
1
1
1
1
1
1
1
2
1
1
1
3
1
1
1
2
1
1
1
1
1
1
2
3
1
1
1
2
Table 3-1

Troubleshooting Matrix

Section 3.2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
3
2
2
2
3
2
2
2
2
2
3
2
Troubleshooting
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