Diagnostics Software; Steps For Diagnostics - Compaq ProLiant 8500 Maintenance And Service Manual

3-30 Compaq ProLiant 8500 Server Maintenance and Service Guide

Diagnostics Software

Test Error Codes tables include all test error codes generated by Compaq products. Each code in
the tables has a corresponding description and recommended actions. Each system generates
only those codes that apply to its configuration and options.
When you select Diagnostics and Utilities from the System Configuration Utility main menu,
the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive and must be
accessed when a system configuration error is detected during the Power-On Self-Test (POST).
Compaq Diagnostics software is also available on the Compaq SmartStart and Support
Software CD. You can create a Diagnostics diskette from the SmartStart and Support
Software CD and run Diagnostics from diskette. See the procedure in the "Running Compaq
Utilities" section earlier in this chapter.
The following options are available from the Diagnostics and Utilities menu:
I
Test Computer
I
Inspect Computer
I
Upgrade Firmware
I
Remote Utilities
I
Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.

Steps for Diagnostics

In each case, the Recommended Action column of the proccesor test error code tables lists the
steps necessary to correct the problem. After completing each step, run the Diagnostics utility to
verify that the error condition has been corrected. If the error code reappears:
1. Perform the next step listed in the table.
2. Run the Diagnostics program again.
3. Follow this procedure until the Diagnostics program no longer detects an error condition.