Diagnostic Tools Utility Overview - Compaq ProLiant 8500 Maintenance And Service Manual

3-2 Compaq ProLiant 8500 Server Maintenance and Service Guide

Diagnostic Tools Utility Overview

Compaq has developed utilities to assist in diagnosing problems, testing the hardware, and
monitoring and managing Compaq server hardware.
Tool
Compaq Diagnostics
Program
Compaq Inspect
Utility
Compaq Insight
Manager
Compaq Survey
Utility
Table 3-1
Diagnostic Tools
What it is
A utility to assist in testing or verifying
operation of Compaq hardware. If
problems are found, Compaq
Diagnostics isolates failures down to
replaceable part, whenever possible.
A utility that provides a report detailing
system information.
A client/server application used to
remotely manage Compaq hardware in
a network environment. Reports
hardware fault conditions (both failure
and pre-failure) and collects data for
reporting and graphing.
An online information gathering agent
that runs on servers, gathering critical
hardware and software information
from various sources. The Survey Utility
is used on servers running Microsoft
Windows NT or NetWare.
If a significant change occurs between
data gathering intervals, previous
information is marked, and the survey
text file is overwritten to reflect the
latest configuration and changes since
the last configuration. This provides a
historical record of change events for
server hardware and software.
How to run it
Diagnostics and utilities are located on
the system partition on the hard drive
and must be accessed when a system
configuration error is detected during
Power-On Self-Test (POST). Compaq
Diagnostics software is also available on
the Compaq SmartStart and Support
Software CD. A Diagnostics diskette can
be created from SmartStart and Support
Software CD, to run Diagnostics from
diskette.
The Inspect utility can be run from either
the main menu of the System
Configuration utility or the Compaq
Diagnostics program.
For more information, refer to the
Compaq Management CD and the
Compaq Insight Manager User Guide.
More information on viewing and printing
the event list can be found in the
"Compaq Insight Manager" section of
this chapter.
Install the Survey Utility from SmartStart,
the Compaq Integration Maintenance
Utility, or the Compaq Management CD.
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