AT&T E2801 User Manual page 42

Appendix
Troubleshooting
The system does
not receive caller
ID or the system
does not display
caller ID during
call waiting.
Common cure
for electronic
equipment.
• Make sure you subscribe to caller ID with call waiting fea-
tures services provided by the local telephone company.
• The caller may not be calling from an area which supports
caller ID.
• Both you and the caller's telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to the
telephone line between the telephone base and the tele-
phone line jack. Contact your DSL service provider for filter
information.
• If the telephone is not responding normally, try putting the
cordless handset in the telephone base. If it does not seem
to respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the
telephone base.
4. Re-install the battery and place the cordless handset
into the telephone base.
5. Wait for the cordless handset to synchronize its connection
with the telephone base. Allow up to one minute for this
to take place.
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