Troubleshooting - Insignia NS-DPF1110W User Manual

NS-DPF1110W_10-0827_MAN_ENG_V2.fm Page 31 Friday, July 30, 2010 11:01 AM

Troubleshooting

Problem
The frame will not
turn on.
A memory device is
inserted in the
frame, but you can't
view your pictures.
The frame displays
some pictures
slower than others.
Solution
The power adapter is not securely connected to
the picture frame, or the power switch is not on.
Check power adapter connections, then switch
the power on.
• Make sure that the memory device is one
of the supported formats and that the files
on the device are JPEG image files.
• Turn the digital picture frame off and
make sure that the memory device is
inserted all the way into the slot or port
and is inserted correctly, then turn it back
on. After a few seconds, you should see
your first picture.
• Try formatting the device.
Caution: formatting the device will erase all files
on the device. Back up the files on the device to
your computer before attempting to format the
device.
• Some digital cameras save images in
formats other than JPEG. Refer to your
camera's manual for details.
Higher resolution pictures load more slowly. Try
using lower resolution pictures or
down-sampling (compressing or resizing) them.
See your camera's user guide for instructions on
down-sampling your pictures, or see "Setting
viewing options" on page 26 for instructions on
automatically resizing and compressing your
pictures while copying from them from an
inserted memory card or USB device to the
frame's internal memory.
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