Troubleshooting - Panasonic KX-TG9472B Operating Instructions Manual

Digital corded/cordless answering system
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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit's AC
adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem
The handset does not turn on even
after installing charged batteries.
The unit does not work.
I cannot hear a dial tone.
Programmable settings
Problem
The display is in a language I cannot
read.
I cannot register a handset to a base
unit.
Battery recharge
Problem
The handset beeps and/or
flashes.
I fully charged the batteries, but
still flashes.
46
Cause/solution
R Place the handset on the charger to turn on the handset.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 8).
R Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 31).
R The base unit's AC adaptor or telephone line cord is not
connected. Check the connections.
R If you are using a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone
does not operate properly, contact your service provider/
telephone company.
Cause/solution
R Change the display language (page 14).
R The maximum number of handsets (6) is already registered
to the base unit. Cancel unused handset registrations from
the base unit (page 31).
Cause/solution
R Battery charge is low. Fully charge the batteries (page 10).
R Clean the battery ends (
with a dry cloth and charge again.
R It is time to replace the batteries (page 9).
For assistance, please visit http://www.panasonic.com/help
,
) and the charge contacts

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