KX-TG9120FXS/KX-TGA910FXS 1 Safety Precautions 1.1. For Service Technicians ICs and LSIs are vulnerable to static electricity. When repairing, the following precautions will help prevent recurring malfunctions. 1. Cover plastic parts boxes with aluminum foil. 2. Ground the soldering irons. 3. Use a conductive mat on worktable.
KX-TG9120FXS/KX-TGA910FXS 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufac- turer’s specific instructions for the melting points of their products and any precautions for using their product with other materi-...
KX-TG9120FXS/KX-TGA910FXS 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base Unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7). • DECT BBIC (Base Band IC): IC7 - Handling all the audio, signal and data processing needed in a DECT base unit...
KX-TG9120FXS/KX-TGA910FXS 4.2.2. Power Supply Circuit The power is supplied to the DECT BBIC, RF Module, EEPROM and Charge Contact from AC Adaptor (+6.5V) as shown in Fig.101. The power supply is as follows; • DECT BBIC (IC7): CN2 (+6.5V) → IC1 → Q9 → IC7 CN2 (+6.5V) →...
Page 10
KX-TG9120FXS/KX-TGA910FXS 4.2.3. Telephone Line Interface <Function> • Bell signal detection • Clip signal detection • ON/OFF hook circuit Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection: In the standby mode, Q3 is open to cut the DC loop current and decrease the ring load.
KX-TG9120FXS/KX-TGA910FXS 6 Installation Instructions 6.1. Connections 6.2. Battery Base unit 6.2.1. Installation/Replacement When connecting the AC adaptor to the base unit, a short Important: beep will be heard. If it is not heard, check the connections. • Use only the included rechargeable batteries HHR-4EPT.
Clean if the unit is exposed to grease, dust, or high humidity. 6.2.3. Battery Strength 6.2.4. Panasonic Ni-MH Battery Perfor- mance (included batteries) Note: • It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).
KX-TG9120FXS/KX-TGA910FXS 7 Operation Instructions 7.1. Base Unit Settings For your reference, a chart of all items which can be customised for the base unit is shown below. • These items are customised using the handset. • When customising the base unit, the current item or setting is highlighted on the display.
KX-TG9120FXS/KX-TGA910FXS 7.2. Handset Settings *1 The item will not be reset when pressing keys. Refer to How to Clear User Setting (P.32). *2 For USB adaptor KX-TGA915EX users only. *3 The item will not be reset when pressing keys. Refer to How to Clear User Setting (P.32).
KX-TG9120FXS/KX-TGA910FXS *4 The default display language will be as follows if you select the following regional codes when changing the unit’s region set- ting (see Base Unit Settings): *5 The items are not shown on the display. *6 Here, only the case that a handset is registered to a maximum of 4 Base units is mentioned.
KX-TG9120FXS/KX-TGA910FXS 7.3.1. Cancelling a Handset 7.3.2. Cancelling a Base Unit 7.4. Copying Phonebook Entries You can copy handset phonebook entries to the shared phonebook or to the handset phonebook of another compatible Panasonic handset. Note: • Category settings for phonebook entries are not copied.
KX-TG9120FXS/KX-TGA910FXS 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit...
Page 26
KX-TG9120FXS/KX-TGA910FXS Frequently Used Items (Base Unit) ex.) Items (*3) Address Default Data New Data Remarks C-ID (FSK) sensitivity 04 72 01 (6dB up) 02 (12dB up) When hex changes from “00” to “01” or “02”, gain increases by 6dB or 12dB.
Page 27
KX-TG9120FXS/KX-TGA910FXS (*3) Items Description C-ID (FSK) sensitivity FSKGain_shiftgain C-ID (DTMF) sensitivity Foutgains:HPFilter Foutgains SMS (FSK) receiving sensitivity FSKGain_shiftgain SMS (FSK) sending level wFskAttn:Signal Output Attenuation (DSP parameter) Frequency Setting value of FREQ_TRIM_REG Bell length Time until it stops bell. PULSE Dial speed Pulse MakeTime and BreakTime.
Page 29
KX-TG9120FXS/KX-TGA910FXS Frequently Used Items (Handset) ex.) Items (*2) Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Sending level 00 06 Adjusted value Given value (*3) Receiving level 00 07 Adjusted value Given value...
KX-TG9120FXS/KX-TGA910FXS 8.2. Copying Phonebook Items When Repairing...
Page 31
KX-TG9120FXS/KX-TGA910FXS Note: • If the max number of handsets are already registered to the base unit, a new handset cannot be registered. • To register the handset, refer to Registering a Handset to a Base Unit (P.22). • To cancel the handset, refer to Cancelling a Handset (P.23).
KX-TG9120FXS/KX-TGA910FXS 8.3. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded Voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operation Instructions (P.20).
KX-TG9120FXS/KX-TGA910FXS 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Cross Reference: Note: Power Supply Circuit (P.9) (*1) Refer to Specifications (P.6) for part number and sup- ply voltage of AC adaptor. 9.1.1.2. Handset Cross Reference: Power Supply Circuit/Reset Circuit (P.12)
KX-TG9120FXS/KX-TGA910FXS 9.1.3. Check Link 9.1.3.1. Base Unit Cross Reference: Power Supply Circuit (P.9) Check Point (Base Unit) (P.41) Note: (*1) Refer to Troubleshooting by Symptom (Base Unit and Charger Unit) (P.41).
Page 37
KX-TG9120FXS/KX-TGA910FXS Cross Reference: Check Point (Base Unit) (P.41)
Page 38
KX-TG9120FXS/KX-TGA910FXS 9.1.3.2. Handset Cross Reference: Power Supply Circuit/Reset Circuit (P.12) Check Point (Handset) (P.45) Note: (*1) Refer to Troubleshooting by Symptom (Handset) (P.45).
KX-TG9120FXS/KX-TGA910FXS Cross Reference: Check Point (Handset) (P.45) 9.1.4. Check Handset Transmission Cross Reference: Signal Route (P.14) 9.1.5. Check Handset Reception Cross Reference: How to Check the Handset Speaker or Receiver (P.67). Signal Route (P.14) 9.1.6. Check Caller ID Cross Reference:...
KX-TG9120FXS/KX-TGA910FXS 9.1.7. Bell Reception 9.1.7.1. Base Unit 9.1.7.2. Handset Cross Reference: Telephone Line Interface (P.10) Check Link (P.36) How to Check the Handset Speaker or Receiver (P.67) 9.1.8. Check TAM Operation Cross Reference: Power Supply Circuit (P.9) Note: (*1) When replacing FLASH MEMORY (IC9), TAM data needs to be written to it. Refer to Base Unit (P.65) of Things to Do...
KX-TG9120FXS/KX-TGA910FXS 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
Page 42
KX-TG9120FXS/KX-TGA910FXS Items Check Procedure Check or Point Replace Parts (G)* Hookswitch Check with 1. Connect CN1 (Telephone Socket) to Tel-simulator which is connected with L1, L2, Q3, R14, 600 Ω. DC Characteristics R15, Q4, R16, 2. Set line voltage to 48V and line current to 40mA at off-hook condition of nor- R17, IC7, D3 mal telephone.
Page 43
KX-TG9120FXS/KX-TGA910FXS Items Check Procedure Check or Point Replace Parts (M)* Sensitivity Receiver Follow steps 1 to 6 of (I). IC7, IC10, L7, Confirmation 7.Set DECT tester power to -90dBm. L3, L4, L6, 8.Confirm that the BER is < 1000ppm. C117, C118,...
Page 44
KX-TG9120FXS/KX-TGA910FXS 9.2.2. Check Point (Charger Unit) Items Check Procedure Check or Point Replace Parts Charging Check 1. Connect Charge Contact 12Ω/2W resistor between charge+ and charge-. R2, R1, R3, R4 2. Measure and confirm voltage across the resistor is 3.3V ± 0.2V.
KX-TG9120FXS/KX-TGA910FXS 9.3. Troubleshooting by Symptom (Handset) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
Page 46
KX-TG9120FXS/KX-TGA910FXS Items Check Procedure Check or Point Replace Parts (G) Charge Control Check & 1. Apply 3.5V between TP18(+) and TP19(-) with DC power supply and set cur- IC1, Q9, F1, Charge Current Monitor rent limit to 250mA. Q10, D10, L6, Check 2.
Page 47
KX-TG9120FXS/KX-TGA910FXS Items Check Procedure Check or Point Replace Parts (O)* Frequency Drift Confir- Follow steps 1 to 3 of (K). IC1, IC20, mation 4.Confirm that the frequency Drift is < ± 30kHz/ms. C115, C120, R66, IC7, C118, C122, C44, R127,...
Page 48
KX-TG9120FXS/KX-TGA910FXS Items Check Procedure Check or Point Replace Parts (U) SP phone Audio Check 1. Link to Base which is connected to Line Simulator. IC1, R39, R40, and Confirmation 2. Set line voltage to 48V and line current to 40mA.
KX-TG9120FXS/KX-TGA910FXS 9.4. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
Page 50
KX-TG9120FXS/KX-TGA910FXS 9.4.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG9120FXS/KX-TGA910FXS 9.5. How to Replace the LLP (Leadless Leadframe Package) IC 9.5.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700°F ± 20°F (370°C ± 10°C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
Page 52
KX-TG9120FXS/KX-TGA910FXS 9.5.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. 2. Place the solder a little on the land where IC pins are to be attached, then place the IC.
KX-TG9120FXS/KX-TGA910FXS 11 Measurements and Adjustments 11.1. The Setting Method of JIG (Base Unit) 11.1.1. Preparation 11.1.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1Hz (precision; ±4ppm).
Page 59
KX-TG9120FXS/KX-TGA910FXS 11.1.2.2. Batch file Settings Note: • “****” varies depending on the country. 11.1.2.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG9120FXS/KX-TGA910FXS 11.2. Adjustment Standard (Base Unit) When connecting the simulator equipment for checking, please refer to below. 11.2.1. Flow Solder Side View BLACK VDD4 VDD3 Note: (A) - (S) is referred to Check Point (Base Unit) (P.41).
KX-TG9120FXS/KX-TGA910FXS 11.3. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 11.3.1. Flow Solder Side View Digital DC POWER Volt 6.5V Meter 12Ω/2W BLACK for_ PQLV30045ZA PQUP11413Z Note: (A) is referred to Check Point (Charger Unit) (P.44).
KX-TG9120FXS/KX-TGA910FXS 11.4. The Setting Method of JIG (Handset) 11.4.1. Preparation 11.4.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1Hz (precision; ±4ppm). Hewlett Packard, 53131A is recommended.
Page 63
KX-TG9120FXS/KX-TGA910FXS 11.4.2.2. Batch file Settings Note: • “****” varies depending on the country. 11.4.2.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of FLASH Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG9120FXS/KX-TGA910FXS 11.6. Things to Do after Replacing IC Cautions: Some of the content on this page may not apply to models from some countries. The contents below are the minimum adjust- ments required for operation. 11.6.1. Base Unit Before making the following adjustment, ensure you have carried out PC Setting (P.58) in The Setting Method of JIG (Base Unit).
KX-TG9120FXS/KX-TGA910FXS 11.8. How to Check the Handset Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. 11.9. Frequency Table (MHz) BASE UNIT...
KX-TG9120FXS/KX-TGA910FXS 12 Schematic Diagram 12.1. For Schematic Diagram 12.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
KX-TG9120FXS/KX-TGA910FXS 14 Appendix Information of Schematic Diagram 14.1. CPU Data (Base Unit) 14.1.1. IC7 (BBIC) Pin No. Pin name Connection at Normal mode at Reset mode *INT1n/ P11 I-PU VDDIO1 VDDIO VDD1 VSS1 SDA1/P25 D,I/O SCL1/P24 *INT5/VDDE/P15 P1[5] *INT2/P12 SP_AMP...
Page 85
KX-TG9120FXS/KX-TGA910FXS Pin No. Pin name Connection at Normal mode at Reset mode CIDINp CIDINp P14 / *INT4 HOOK PULSE_CTRL Q2_ON Q2_OFF ADC2 ADC2 ADC0 ADC0...
(*1) This cable is fixed by soldering. Refer to Fix the LCD to the Main P.C.Board (Handset) (P.57). (*2) The rechargeable Ni-MH battery P03P (HHR-4EPT, Capacity: up to 750 mAh) is available through sales route of Panasonic. (*3) Attach the spacer (No. 123) to the exact location described above.
KX-TG9120FXS/KX-TGA910FXS 15.5. Replacement Parts List 1. RTL (Retention Time Limited) Ref. Part No. Part Name & Description Remarks Note: PQBC10463Y2 BUTTON, ANSWER ON ABS-HB The marking (RTL) indicates that the Retention Time PQSX10316Y KEYBOARD SWITCH is limited for this item.
Page 96
KX-TG9120FXS/KX-TGA910FXS Ref. Part No. Part Name & Description Remarks Ref. Part No. Part Name & Description Remarks ERJ3GEYJ273 ERJ3GEY0R00 ERJ3GEYJ822 8.2K ERJ2GE0R00 ERJ3GEYJ472 4.7K (CAPACITORS) ERJ12YJ120 F1B2H152A048 0.0015 ERJ12YJ270 F1B2H152A048 0.0015 ERJ3GEYJ104 100K ECUV1H102KBV 0.001 ERJ3GEYJ393 ECUV1H102KBV 0.001 ERJ3GEYJ104 100K...
Page 97
KX-TG9120FXS/KX-TGA910FXS with PQZZTG9120FX. Refer to Handset (P.65) of Things Ref. Part No. Part Name & Description Remarks to Do after Replacing IC. C135 ECUE1H100DCQ (*3) Before replacing IC2, check item (E) in Check Point C136 ECUE1H100DCQ (Handset) (P.45). C137 ECUE1H100DCQ (*4) It is impossible to exchange IC2 or IC3.
Page 98
KX-TG9120FXS/KX-TGA910FXS Ref. Part No. Part Name & Description Remarks Ref. Part No. Part Name & Description Remarks ERJ2GEYJ474 470K ECUV1C104KBV ERJ2GEYJ474 470K ECJ0EB1A104K ERJ2GEJ102 ECJ0EB1A104K ERJ2GEJ102 ECJ0EB1A683K 0.068 ERJ2GEJ102 ECJ0EB1A683K 0.068 ERJ2GEJ105X ECJ0EB1A104K ERJ2GEJ104 100K ECJ0EB1A683K 0.068 ERJ2GEJ104 100K ECJ0EB1A104K...
Page 99
ERDS1VJ100 ERDS1TJ120 ERDS1VJ100 ERDS1TJ120 15.5.4. Accessories and Packing Materials Note: (*1) You can download and refer to the Operating Instruc- tions (Instruction book) on TSN Server. 15.5.4.1. KX-TG9120FXS Ref. Part No. Part Name & Description Remarks PQLV207CEZ AC ADAPTOR PQJA10075Z...