Can't Access The Photos Folder; Can't Find A Portrait Session - Canon Studio Solution User Manual

Can't Access the Photos Folder

Your network will share photos between stations. If your client and server station are not
connected, view this help guide.
If your client station is connected to the server but cannot access the Photos folder:
1. Go to your server computer.
2. Navigate to Manage Studio > Options > Network Options.
3. Select Server Computer from the left side of the software.
4. View the Photos Folder address and ensure it is the correct location.
a. Select Browse Folders to change the Photos folder.
5. Select Share Photo Folder.
a. For Windows XP: Select the Sharing tab, and select Share this folder on the
network. The Share Name should be Photos. Select Allow network users to
change my files. Select Apply. Select OK.
b. For Windows Vista: Once you have enabled File Sharing, the Photos folder
is automatically shared as a subfolder. If you wish to share the folder
manually, you can disable sharing of public folders and enable sharing
specifically on your photos folder only by right-clicking on it and selecting
Share and allowing all users on your network.
6. Select Apply.
7. Return to the client computer.
8. Navigate to Manage Studio > Options > Network Options.
9. Select Client Computer from the left side of the software.
10. Select Test Server to reconnect to the Photos folder.
11. The Server Photos Folder status should change from Not Connected to
Connected.

Can't Find a Portrait Session

If you cannot find a particular catalog or photo group, follow these steps to locating it:
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Troubleshooting