®
Windows Vista
→ Computer.
Click Start
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
E S T T H E D R I V E
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
•
Insert a bootable floppy disk and restart the computer.
L E A N T H E D R I V E O R D I S K
C
E
N S U R E T H A T T H E
H E C K T H E C A B L E C O N N E C T I O N S
C
C
H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
and Hardware Problems in the Microsoft
®
Windows Vista
R
U N T H E
D
E L L
D
I A G N O S T I C S
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive
C
L O S E O T H E R P R O G R A M S
receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before you write to the drive.
T
U R N O F F
S
L E E P S T A T E I N
See "Standby and Sleep Mode" on page 56 for information on Sleep
D I S C
—
state.
C
H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E
CD, DVD, or BD creation software.
See "Cleaning Your Computer" on page 206.
—
C D
O R
DVD
M E D I A I S S N A P P E D O N T O T H E S P I N D L E
Operating Systems" on page 143.
See "Dell Diagnostics" on page 107.
—
CD-RW, DVD+/-RW, and BD-RE drives must
—
W
I N D O W S B E F O R E W R I T I N G T O A
See "Troubleshooting Software
—
®
®
Windows
XP and Microsoft
See the help files for your
—
Troubleshooting
C D / D V D / B D
115