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Before You Call
Solutions
to Common
Problems
Before you call for service,
review the following list. It may save you time & expense. The list includes common occurrences
(shown in bold) that are not the result of defective workmanship
or materials in this appliance.
The possible corrections to these
problems are provided with the problem listed:
Range is not level = (1) Poor installation.
Place oven rack in
center of oven. Place a level on the oven rack. Adjust leveling
legs at base of range until the oven rack is level. (2) Be sure
floor is level, strong & stable enough to adequately
support
range. (3) If floor is sagging or sloping, contact a carpenter to
correct the situation. (4) Kitchen cabinet alignment
may make
range appear not level. Be sure cabinets are square & have
sufficient
room for range clearance.
Cannot move a_pliance
easily. Appliance must be accessible
for service
= (1) Cabinets not square or are built in too tightly.
Contact builder or installer to make appliance accessible.
(2)
Carpet interferes with range. Provide sufficient space so range
can be lifted over carpet.
Surface
element too hot or not hot enoucLhh= Incorrect control
setting. Be sure the correct control is ON for the element to be
used.
Surface
element does not heat = (1) Lightweight
or warped
pans used. Use only flat, evenly balanced, medium or
heavyweight
cookware.
Flat pans heat better than warped
pans. Cookware materials
and weight of the material affect
heating. Heavy & medium-weight
pans heat evenly. Because
lightweight
pans heat unevenly, foods may burn easily. (2) No
power to the appliance. Check steps under "Entire Appliance
Does Not Operate"
in this checklist. (3) Incorrect control
setting. Make sure the correct control is ON for the surface
element to be used.
Entire_pliance
does not operate = (1) The time of day is not
set. The time of day must first be set in order to operate the
oven. See "To Set the Clock" in the Setting Oven Controls
section.(2)
Make sure cord/plug is plugged correctly into outlet.
(3) Service wiring is not complete. Call l=SO0=4=MY=
HOME@
for assistance
(See back cover).
(4) Electrical
power outage. Check house lights to be sure. Call your local
electric company for service.
Oven does not operate
= Be sure the oven controls are set
properly for the desired function. See Setting Oven Controls
in
this Use & Care Manual or read the instructions
"Entire
appliance
does not operate"
in this checklist.
Oven light does not work (some models)
= Replace or tighten
bulb. See Changing
Oven Light section in this Use & Care
__)ontrol
beeps and dis Ip!a_ysany "F" code error (for
example
Fll)
= Electronic control has detected a fault
condition. Press CLEAR/OFF
to clear the display & stop
beeping. Reprogram
oven. If fault recurs, record fault number.
Press CLEAR/OFF
& call I=8O0=4=MY=HOME®
for
assistance
(See back cover).
Flames inside oven or smoking
from oven vent =Excessive
spillovers
in oven. For example this will happen for pie
spillovers or large amounts of grease left on the oven bottom.
Wipe up excessive spillovers
before starting oven.
If flames or
excessive smoke are present see "Broiling"
in the Setting
Oven Controls
section.
Oven smokes
excessively
during
broiling = (1) Control(s) not
set properly. Follow Broil instructions
under Setting
Oven
Controls.
(2) Make sure oven door is opened to broil stop
position.
(3) Meat too close to the broil element. Reposition the
broil rack to provide proper clearance between the meat & the
element. Preheat the broil element for searing. (4) Meat not
properly prepared. Remove excess fat from meat. Cut fatty
edges to prevent curling, but do not cut into lean. (5) Insert on
broiler pan wrong side up & grease not draining. Always place
grid on the broiler pan with ribs up & slots down to allow grease
to drip into pan (some models). (6) Grease has built up on oven
surfaces.
Regular cleaning
is necessary
when broiling
frequently.
Old grease or food spatters cause excessive
smoking.
Poor baking
results
= Many factors affect baking results. Make
sure the proper oven rack position is used. Center food in the
oven & space pans to allow air to circulate. Allow the oven to
preheat to the set temperature
before placing food in the oven.
Try adjusting the recipe's recommended
temperature
or baking
time. If you feel the oven is too hot or cool, see Adjusting
Your
Oven Temperature
in this Use & Care Manual.
Soil not completely
removed
after Self=Cleanin_cle
=
Failure to clean bottom, front top of oven, frame of oven or door
area outside oven seal. These areas are not in the Self-
Cleaning area, but get hot enough to burn on residue. Clean
these areas before the Self-Cleaning
cycle is started. Burned-
on residue can be cleaned with a stiff nylon brush and water or
a nylon scrubber. Be careful not to damage the oven gasket.
Self=Cleaningc3/cle
does not work =(1) Oven control not set
properly. Follow instructions
under Self=Cleaning.
(2) Self-
Cleaning
cycle was interrupted. Follow steps under "Stopping
or Interrupting
a Self-Cleaning
Cycle" under Self=Cleaning.
Metal marks (Ceramic
Cooktop
models)
= Sliding or scraping
of metal utensils on cooktop surface.
Do not slide metal
utensils on cooktop surface. Use a ceramic-glass
cooktop
cleaning creme to remove the marks. See "Cooktop Cleaning
and Maintenance"
in the Care & Cleaning
section.
Scratches
or abrasions
on cooktop
surface
(Ceramic
Cooktop
models)
= (1) Coarse particles such as salt or sand
between cooktop and utensils can cause scratches.
Be sure
cooktop surface and bottoms of utensils are clean before
usage. Small scratches
do not affect cooking and will become
less visible with time. (2) Cleaning
materials
not recommended
for ceramic-glass
cooktop have been used. See "Cooktop
Cleaning
& Maintenance."
(3) Cookware with rough bottom has
been used. Use smooth, flat-bottomed
cookware.
Brown streaks
or specks on cooktop
surface
(Ceramic
Cooktop
models)
= Boilovers are cooked onto surface. Use
razor blade scraper to remove soil. See "Cooktop Cleaning and
Maintenance"
in the Care & Cleaning
section.
Areas of discoloration
with metallic
sheen (Ceramic
Cooktop
models)
= Mineral deposits from water and food. Remove using
a ceramic-glass
cooktop cleaning creme. Use cookware
with
clean, dry bottoms.
...........
ii . ......
37
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