General Guideline - Kyocera 9130DN - B/W Laser Printer Operation Manual

Troubleshooting

General Guideline

Symptom
The printer will not
print from the
computer.
Print quality is not good.
Paper is jammed.
Nothing lights on
the operation panel
even when power is
turned on and the
fan makes no
noise.
The printer prints a
status page, but
data from the
computer is not
being printed
normally.
4-2
If some kind of problem should occur, check the following before
concluding the printer is broken;
Check Items
Check the READY
indicator.
Check the
ATTENTION
indicator.
A maintenance message appears in
the message display.
Check that the power cord is
properly plugged into the power
outlet.
Check that the main switch is really in the ON ( | ) position.
Check the interface cable.
Check program files and application
software.
Off Look through the items below and check
anything that seems appropriate.
Flashing An error has occurred. Check the message
display, and then take measures referring to
Indicators and Messages on page 4-7.
Lit Refer to the appropriate item below.
Flashing Refer to Indicators on page 4-7.
Lit
Refer to Maintenance Messages on page 4-7.
Clean the filters.
Refer to Print Quality Problems on page 4-4.
Refer to Correcting a Paper Jam on page 4-14.
Turn off the printer's power, plug in the power
cord securely, and try turning on the printer's
power again.
Connect both ends of the interface cable
securely. Try replacing the printer cable.
Try printing another file or using another print
command. If the problem occurs only with a
specific file or application, check the printer
settings for that application.
Corrective Action
OPERATION GUIDE