Print Quality Problems - Kyocera 9130DN - B/W Laser Printer Operation Manual

Troubleshooting

Print Quality Problems

Printed Results
Completely blank printout
Dropouts, horizontal streaks, stray dots
Black or white vertical streaks
4-4
As the following table shows, there are many possible causes of print
quality problems, such as blank output. The troubleshooting procedure for
each type of problem is explained below. If you still cannot solve the
problem, contact your service representative.
Check the toner container.
Open the printer front cover and check that the toner
container is correctly installed in the printer. Refer to
Toner Container Replacement on page 3-3.
Refresh drum.
Refer to the following procedures in the operation panel
and try cleaning the drum surface using the printer's built-
in cleaning system.
1 Press [MENU], and then press
Others >.
2 Press
>.
3 Press
And then press [OK] twice.
4 The message display shows Processing, and then
the drum starts turning and stops after approx.6
minutes. The printer reverts to Ready.
Clean the separator.
Open the printer left cover 1 and clean the separator with
a cleaning brush. Refer to Toner Container
Replacement on page 3-3.
Clean the charger.
Refer to the following procedures in the operation panel
and try cleaning the charger using the printer's built-in
cleaning system.
1 Press [MENU], and then press
Others >.
2 Press , and then press
3 Press
And then press [OK] twice.
4 The message display shows Please wait, and then
the charger cleaning starts and stops after approx.45
seconds. The printer reverts to Ready.
Corrective Action
, and then press or
, and then press or
or
, and then press or
or to display
to display >Service
to display >>Drum.
or to display
to display >Service >.
to display >>Charger.
OPERATION GUIDE