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Solution
1
In the vSphere Client, log in again to the virtual machine.
2
Click Refresh in the error message Web page.
AppSpeed View Does Not Load
You cannot load the AppSpeed view.
Problem
Clicking the AppSpeed icon in the vSphere Client does not load the AppSpeed view.
Cause
A connection to AppSpeed Server cannot be established or proxy settings are incorrect. This type of error is
usually preceded by one of the following messages:
Received a connectivity error.
URL Error received.
Solution
1
Verify with IT that port 80 is open on the firewall.
2
Restart the vSphere Client.
3
Wait a few minutes for the AppSpeed user interface to load.
4
If the user interface still does not load, reinstall the user interface from the plug-in window.
N
You do not have to uninstall the user interface before reinstallation.
OTE
Unable to Connect to AppSpeed
The user interface is unable to communicate with AppSpeed Server.
Problem
The user interface cannot connect to AppSpeed.
Cause
Storage used by AppSpeed Server was disconnected, causing the file system to respond as a read-only file
system.
To verify the cause, log in to the console on the AppSpeed virtual machine and run commands such as
or
start_AppSpeed
following:
OS Error: [Error 30] Read-only file system: 'twistd.pid'
Solution
1
Validate that the storage is running.
2
From the vSphere Client, reboot the AppSpeed Server virtual machine to reinitialize the file system.
VMware, Inc.
. If the file system is read-only, you receive a message similar to the
restart_AppSpeed
Chapter 9 Troubleshooting AppSpeed Installation and Deployment
33
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