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VMware APPSPEED SERVER 1.5 Manual

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VMware vCenter AppSpeed User's Guide
AppSpeed Server 1.5
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see http://www.vmware.com/support/pubs.
EN-000388-02

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Summary of Contents for VMware APPSPEED SERVER 1.5

  • Page 1 VMware vCenter AppSpeed User’s Guide AppSpeed Server 1.5 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
  • Page 2 VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Viewing Events 44 Troubleshooting Errors While Using AppSpeed 47 Virtual Machine Is Not Visible in the Inventory 47 Application Is Not Visible in the AppSpeed User Interface 48 AppSpeed Probe Deployment Shows In Progress But Deployment Failed 48 VMware, Inc.
  • Page 4 VMware vCenter AppSpeed User’s Guide Index 49 VMware, Inc.

  • Page 5: About This Book

    This document is written to support VMware vCenter AppSpeed, running on vCenter Server. This document assumes a basic understanding of VMware management and the VMware vSphere™ Client. Document Feedback VMware welcomes your suggestions for improving our documentation. If you have comments, send your feedback to docfeedback@vmware.com.
  • Page 6 VMware vCenter AppSpeed User’s Guide VMware, Inc.

  • Page 7: Appspeed Overview

    Verify that the AppSpeed plug-in is enabled in the Plug-ins menu. Procedure In the VMware vSphere Client, click an object in the Inventory tree. If an AppSpeed probe is deployed on the object, a new Services tab is added to the user interface.

  • Page 8: Appspeed User Interface Overview

    (Optional) In the Open AppSpeed in list, select either Browser or vSphere Client and click Go, to open the AppSpeed user interface. (Optional) In the VMware vSphere Client, click Home and in the Solutions and Applications area, click the <AppSpeed_namespace> icon.
  • Page 9 Latency Breakdown tab, that time frame is also applied to the page that appears when you click the Back button. Search Navigation When you use the Search field to search, you can use the Back and Forward buttons to move between your search results. VMware, Inc.
  • Page 10 VMware vCenter AppSpeed User’s Guide VMware, Inc.

  • Page 11: Viewing Performance Data

    “View Transaction Data,” on page 16 “Customize Table for Servers and Services Data,” on page 17 “Performance Charts and Graphs,” on page 18 “Performance Indicators,” on page 19 “Exporting Performance Data,” on page 22 “View Unmapped Traffic,” on page 23 VMware, Inc.

  • Page 12: Introduction To The Overview Portal

    VMware vCenter AppSpeed User’s Guide Introduction to the Overview Portal The portlets in the Overview portal provide you with a high-level view of the state of AppSpeed Server. The details include mapping and coverage data and the state of the monitored servers and services relative to their service level agreements (SLAs).

  • Page 13: Summary View

    Lists the services that are running on the selected server, and their latency state, Services endpoint, and protocol. A list of servers that are dependent on the selected server, and the servers on Dependencies which the selected server is dependent. VMware, Inc.
  • Page 14 VMware vCenter AppSpeed User’s Guide Analysis View The Analysis view provides graphical and tabular information for the selected service or server. You can select views and timeframes to highlight the specific information to view. The Analysis view is available for service and server objects.
  • Page 15 The default time periods are the same as those available in the vCenter user interface. Choose a time period and click OK. (Optional) In the time period pop-up window, select Manual, specify the To and From dates and times, and click OK. VMware, Inc.

  • Page 16: View Service Data

    VMware vCenter AppSpeed User’s Guide Your changes are saved. The new time period applies to all of the modules and views. View Service Data You can view information on a specific service, such as its properties, threshold settings, real-time states, and generated events.

  • Page 17: Customize Table For Servers And Services Data

    You can select a group of columns by selecting the group item. For example, the Usage group includes the following columns: Total hits, Hits per second, Total throughput (KB), and Throughput rate (KBps). (Optional) Use the vertical arrows above the right pane to change the order in which the columns appear in the table. VMware, Inc.

  • Page 18: Performance Charts And Graphs

    VMware vCenter AppSpeed User’s Guide (Optional) Click Save to save your changes. When you click Save, you have the following options: You can overwrite the existing layout with your customized layout by selecting Update the current layout. You can select Create a new layout to save your customized layout with a new name. If you do not enter a name, the layout name is saved as Copy of <name of current layout>...

  • Page 19: Performance Indicators

    Percentage of hits that were not errors and that had latency within SLA levels. Total Errors Total number of hits identified as errors in the specified time frame. Total Hits Total number of hits in the specified time frame. Total Throughput Total number of reply bytes in the specified time frame. VMware, Inc.
  • Page 20 VMware vCenter AppSpeed User’s Guide Indicators by View The type of object you select in the AppSpeed Inventory module determines the available views and the performance indicators included in each view. Performance Indicators in Service Views When you select a service in the AppSpeed Inventory module, you can view performance indicators that are relevant to the view you select.
  • Page 21 A plus sign (+) indicates that the performance indicator appears in the view. Table 2-6. Performance Indicators in Transaction Views View Name Usage vs. Latency Over Latency Usage Over Availability Performance Indicator Latency Time Breakdown Time Over Time Average Latency Latency STDEV Max Latency Hit Rate VMware, Inc.

  • Page 22: Exporting Performance Data

    VMware vCenter AppSpeed User’s Guide Table 2-6. Performance Indicators in Transaction Views (Continued) View Name Usage vs. Latency Over Latency Usage Over Availability Performance Indicator Latency Time Breakdown Time Over Time Total Hits Average Throughput Total Throughput Total Errors Error Percentage...

  • Page 23: View Unmapped Traffic

    Hits: Total number of hits in the specified time frame for the server or transaction, and rate of hits per second. Throughput: Total throughput in the specified time frame for the server or transaction, and the average throughput. Errors: Average rate of errors, as a percentage, for the server or transaction. VMware, Inc.
  • Page 24 VMware vCenter AppSpeed User’s Guide VMware, Inc.

  • Page 25: Appspeed Topology Overview

    500, or the number of IP addresses and ports in the monitored network exceeds 3000. It also stops mapping new services if the number of monitored services exceeds 100. VMware, Inc.

  • Page 26: Editing Appspeed Topology

    VMware vCenter AppSpeed User’s Guide Editing AppSpeed Topology AppSpeed maps servers and services topology from the network traffic monitored on the deployed hosts. You might want to change the topology, for example, to merge two separately mapped services or to view a single mapped service as two separate services, depending on the servers on which it runs.
  • Page 27 You can rename servers. If a server is outside vCenter, you rename it in AppSpeed. If a server is in vCenter, rename it through the vSphere Client. To rename a server that is in the vCenter environment, see the vSphere Client documentation. Procedure In the AppSpeed menu bar, click Mapping. In the page selection bar, click Topology Management. VMware, Inc.
  • Page 28 VMware vCenter AppSpeed User’s Guide Click Manage Servers. Select the required server and click Rename. The Rename button is unavailable if the server is not outside the vCenter environment. The Rename Server dialog box opens. In the Type a new server name text box, type the new name.

  • Page 29: Appspeed Administration

    View information about existing probes, deploy new probes, power probes on Deployment or off, and delete probes that are no longer required. View logs and create a snapshot package that you can send to VMware Support technical support if assistance is required.
  • Page 30 VMware vCenter AppSpeed User’s Guide Power Probes On or Off on page 31 You can power probes on or off from the Probes Management window. Delete Probes on page 31 If you do not want to monitor the traffic on a specific host, you can remove the probes. If you do not want to monitor specific vSwitches on a host, you can delete the probe that is monitoring those switches.

  • Page 31: Managing Ssl Keys

    To monitor traffic on HTTPS sites that incorporate SSL protection, you must configure the SSL keys for each endpoint and the IP address and port pair where AppSpeed detects SSL traffic. AppSpeed supports SSL key monitoring only for HTTPS sites. VMware, Inc.

  • Page 32: View Ssl Key Information

    VMware vCenter AppSpeed User’s Guide View SSL Key Information You can view the existing SSL key configuration to determine for which endpoints you want to provide an SSL key. Procedure In the AppSpeed menu bar, click Mapping. In the page selection bar, click SSL Management.

  • Page 33: Extract Ssl Files From An Apache Server

    You can extract the SSL files from a Microsoft IIS 7.0 server. Files are extracted by exporting the IIS key file. Prerequisites During the export process, a password is requested to protect the key. If a password is assigned, note this password. The password is required when you import the key into AppSpeed. VMware, Inc.

  • Page 34: Managing Appspeed Licenses

    Upgrading AppSpeed or Running AppSpeed Setup on a vCenter 4.1 Server When you run AppSpeed to reinstall, upgrade, and so on, on a vCenter 4.1 server, licensing management setup moves to vCenter. For more information about licensing in vCenter, go to the VMware Product Licensing Center at http://www.vmware.com/support/licensing/ VMware, Inc.
  • Page 35 You can view the details of an existing license, including the permitted number of servers, the date the license was issued, the date the license is scheduled to expire, and the number of days left until that expiry date. Procedure In the AppSpeed menu bar, click Administration. In the page selection bar, click License. VMware, Inc.

  • Page 36: Accessing Technical Support

    Accessing Technical Support The Support page in the Administration module enables you to download diagnostic snapshots and an event log that you can download and send to VMware technical support to enable swifter resolutions to problems you encounter with AppSpeed.
  • Page 37 Specify which type of information is collected. Custom Snapshot of the server excluding probes. Server only Includes server commands, but excludes probe data, Commands only logs, and database data. Enables you to select a period of time in hours. Time delineated VMware, Inc.
  • Page 38 VMware vCenter AppSpeed User’s Guide VMware, Inc.

  • Page 39: Event Management

    You can enable or disable performance monitoring for each service or for each transaction. By default, performance monitoring is enabled. See “Enable or Disable SLA Monitoring of a Service,” on page 40 and “Enable or Disable SLA Monitoring of Transactions,” on page 40. VMware, Inc.
  • Page 40 VMware vCenter AppSpeed User’s Guide View Thresholds and Monitoring Settings You can view the thresholds and SLA monitoring settings. Procedure In the AppSpeed menu bar, click Inventory. Double-click a service. By default, the Summary view of the service appears. In the View selection bar, click Thresholds.

  • Page 41: Setting Thresholds

    The threshold line on the histogram is adjusted according to your setting so that you can view the performance data relative to the proposed threshold. (Optional) Click Revert All to revert values that you specified for a transaction, but did not save, to the previously saved values. VMware, Inc.
  • Page 42 VMware vCenter AppSpeed User’s Guide When you finish setting the thresholds, click Update Table. The values are updated in the Threshold Settings table. Click Apply Changes to accept the changes. Implement Appspeed Suggested Values For All Thresholds You can use suggested threshold values for transactions. AppSpeed calculates these threshold values based on performance trends over time.

  • Page 43: Configure Appspeed Email Notifications

    You can remove email addresses from the notifications list, to prevent a recipient from receiving AppSpeed notifications. Procedure In the AppSpeed menu bar, click SLA & Events. In the page selection bar, click Mail Notification Settings. In the Recipient addresses list, select the email address to remove and click Remove. Click Apply. VMware, Inc.

  • Page 44: Viewing Events

    VMware vCenter AppSpeed User’s Guide Enable or Disable Event Notifications Disabling event notifications allows you to suspend email notifications, without affecting the notification configuration settings. Procedure In the AppSpeed menu bar, click SLA & Events. In the page selection bar, click Mail Notification Settings.
  • Page 45 You can delete events from the Events list at any time. Procedure In the AppSpeed menu bar, click SLA & Events. In the page selection bar, click Events. The Events list appears. Select one or more events to delete and click Delete. VMware, Inc.
  • Page 46 VMware vCenter AppSpeed User’s Guide VMware, Inc.

  • Page 47: Troubleshooting Errors While Using Appspeed

    “Managing SSL Keys,” on page 31. In the Mapping module, select Unmapped. Low traffic volume On the Servers tab, search for the virtual machine. A low number of hits indicates that the virtual machine is not yet mapped. VMware, Inc.

  • Page 48: Application Is Not Visible In The Appspeed User Interface

    VMware vCenter AppSpeed User’s Guide Application Is Not Visible in the AppSpeed User Interface You cannot find the application in the AppSpeed user interface. Problem The application does not appear in the AppSpeed user interface. Cause The application is not being mapped or an AppSpeed probe is not running on the server on which the application is installed.
  • Page 49 19 enable or disable monitoring, services 40 network time 19 errors, total 19 event log, download 36 service 19 event notifications licenses configure 43 add 35 disable 44 managing 34, 35 enable 44 remove 36 vCenter 4.0 35 VMware, Inc.
  • Page 50 VMware vCenter AppSpeed User’s Guide vCenter 4.1 34 deploying 30 view 35, 36 manage 29 view details 35 power on or off 31 view configuration 30 properties, events 44 mail notifications, See notifications Microsoft IIS 6.0 servers 32, 33 removing probes 31 Microsoft IIS 7.0 servers 32, 33...
  • Page 51 41 Analysis 14 set values 40 Events 15 suggest 42 Performance 14 suggest for all 42 Summary 13 suggest for undefined 42 Threshold 15 unmonitor all 40 vSwitch, monitor 29 view settings 40 throughput average 19 total 19 VMware, Inc.
  • Page 52 VMware vCenter AppSpeed User’s Guide VMware, Inc.

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