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VCM 5.3
VMWARE VCM 5.3 Manuals
Manuals and User Guides for VMWARE VCM 5.3. We have
4
VMWARE VCM 5.3 manuals available for free PDF download: Troubleshooting Manual, Manual, Configuration
VMWARE VCM 5.3 Troubleshooting Manual (68 pages)
vCenter Configuration Manager
Brand:
VMWARE
| Category:
Software
| Size: 1.16 MB
Table of Contents
Table of Contents
3
About this Book
5
General Troubleshooting Guidelines
7
Verify the Behavior Is Negative
7
Isolate the Behavior
8
Identify External Factors
9
Check the Debug Log
10
Info Messages
11
Warning Messages
11
Error Messages
12
Exception Messages
12
Gather Information for Vmware Customer Support
12
Types of Problems
13
User Interface
13
Security / Authentication
14
SQL Server
14
VCM Agent
15
UNIX Agent
15
Report Server
15
Internet Information Services (IIS)
16
Network Connectivity
17
Hardware and Performance Issues
17
How to Gather Diagnostic Files
19
Screenshots
19
Debug Logs
19
SQL Server Logs
20
IIS Logs
21
ARS Files
21
Syslog File (UNIX)
22
IE Tool Logs
22
Event Logs
22
System Information (Msinfo32.Exe)
23
ETL Logs (UNIX)
23
VCM Installation Logs
23
Patching Debug Information
23
Software Provisioning Troubleshooting
25
Troubleshooting Software Provisioning Repositories
25
When Requesting a Package from a Repository, the Package (.Crate File) Cannot be Found
26
Repository.index Is no Longer Valid
27
Crates.gz File Is Corrupt
27
Too Many Users Adding New Platforms and Sections
27
Repository Not Found When Reindexing or Publishing Packages to a Repository
28
Troubleshooting Package Studio
28
Error When Starting Package Studio: "Cannot Create Instance of 'Repositoryeditorviewmodel' Defined in Assembly 'Packagestudio
28
The Generate Button Is Grayed out
29
Error When Adding a Provides: the Dependency Package Name Is Invalid
30
When a Package Is Created, Signed, Saved as Project, and then Generated, the Package Is no Longer Signed
31
The Installed Size of the Application Is Set to Nnn, but Systems with Nnn Run out of Space During Installation
31
The Package Installs the Application but Does Not Uninstall
31
Files Are Added to the Project Data Directory, but They Are Not Displayed in the List
31
I am Uncertain if the Package Requires a Reboot to Install or I Only Want the Installation to Reboot Sometimes
32
Gathering Software Provisioning Logs on the Collector
32
Gathering Software Provisioning Logs on the Agent
32
Windows Agent Installation
35
Pre-Install Environment
35
Network
35
Collector
35
Manual Agent Install
44
Protocol Specific
45
UNIX Agent Troubleshooting
47
Agent Directory Structure
47
Collector Certificates
56
Patch Assessment
57
Directories Created During an Inspection
58
Saving Executed Scripts and Results
59
UNIX Agent Error Scenarios
60
If the Installation Reports and Error
60
The Collector Cannot Ping the Agent
60
Agent Fails to Return Data
61
Monitoring Network Traffic
63
The Collector Reports the Job Succeeded, but There Is Still no Data
66
Index
67
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VMWARE VCM 5.3 Configuration (32 pages)
vCenter Configuration Manager Security Environment Requirements
Brand:
VMWARE
| Category:
Software
| Size: 0.81 MB
Table of Contents
Table of Contents
2
1 Introduction to the Security Environment of VCM
5
2 Background Concepts
6
3 Secure Domain Infrastructure
9
Domain Controller Is Trusted
9
Network Infrastructure Is Secure
9
Network Infrastructure Services Are Available
9
Trusted' Certificates, Certificate Authorities, and Certificate Servers Are Trusted
9
Network Infrastructure Hosts Are at Least as Secure as VCM
10
4 Hosting Environment
11
VCM Servers Are Secured and Managed Like Network Infrastructure
11
UI Zone Machines Should be Subject to Access Controls
11
Data Originating from a Managed Machine Is no more Trustworthy than the Machine
12
Server Zone Machine Dedicated to VCM
12
5 Personnel Selection and Training
13
VCM Accounts Are Granted to Users Who Are Trusted, Trained, and Qualified as System and Net- Work Administrators
13
VCM Users Are Advised to Treat Direct Login Prompts to VCM with Skepticism and Caution
13
VCM Users Must Protect Collected Data as Confidential Information
13
Trust Individual Collection Results no more than Their Source
13
Beware of Cross-Site Scripting Attacks
14
Exported Data Is Outside the Control of VCM
14
6 Host Preparation and Management
15
VCM Hosts Pass Foundation Checker Checks
15
Cryptographic Service Providers Are FIPS-140 Certified
15
SQL Server Best Practices Are Followed
16
Only Trusted Software Should be Installed in the Server Zone
16
Perform Routine Backups, Patches, and Virus Scanning
16
7 Safeguarding Installation Kits
17
VCM Installation Kits Are Obtained from Vmware or Secure Sources
17
VCM Installation Kits Are Protected from Tampering or Verified
17
Unknown Software Publisher Warnings During Clickonce Installations Are Not Dismissed Unless the Publisher Is Vmware
18
Automatic Upgrade of the VCM Remote Client Is Not Used to Install Software
18
8 IIS Preparation
19
IIS Set to Use Windows Integrated Authentication for the VCM Web Site Root
19
VCM Web Service Uses HTTPS
19
SSL/HTTPS Certificate Issued by Trusted CA or Self Issued
19
9 SQL Server Preparation
20
Follow Microsoft SQL Server Configuration Best Practices
20
Use Delegation with a VCM Split Installation
20
Protect SQL Server from Connections Originating Outside the Server Zone
20
Forbid Direct SQL Server Login by VCM Users
20
10 Web Browser Preparation
21
Place the VCM Web Host in the IE Trusted Zone
21
Verify the VCM Web Host's HTTPS Certificate
21
Verify the VCM Software Publisher Certificate
21
Remove Untrusted Machines from the IE Trusted Zone
21
Customize Internet Explorer's Trusted Zone Internet Security Options
22
11 Agent Installation and Maintenance
23
File and Directory Access Controls Prevent Tampering
23
Access Control on Machine Configuration Prevents Tampering
23
The Agent Is Available for Collection
23
The Trusted Certificate Store Contains Reputable Certificates
24
The Enterprise Certificate Authorized Collection
24
Unauthorized (Private) Agents Are Not Allowed
24
Continuous Possession and Control of the Agent
24
12 Software Provisioning Components
25
All Published Packages Are Signed by Trusted Parties
26
Protect Repositories
26
Accept Only Reputable Software Package Publishers
26
Configure Only Trusted Sources over Secure Channels
26
Take Precautions When Using VCM Software Provisioning Extensions
26
13 Proper Decommissioning
28
An Installation of VCM Is Properly Decommissioned before Its Hardware Is Repurposed or Retired
28
Collector and Agent Private Keys Used for TLS Are Not Copied between Machines
28
Enterprise Certificate Private Key and IIS (for HTTPS) Host Private Keys Are Transferred Manually
29
Server Zone Hosts Have Their Disks Removed and Transferred, Secured, or Erased before Decommissioning
29
Agent Private Keys Are Erased at Agent Install
29
Unused Network Authority Accounts Are Disabled or Removed
29
References
30
VMWARE VCM 5.3 Manual (34 pages)
vCenter Configuration Manager Transport Layer Security Implementation
Brand:
VMWARE
| Category:
Software
| Size: 0.49 MB
Table of Contents
Table of Contents
2
Introduction to TLS
4
Server Authentication
4
Mutual Authentication
4
Certificates and Public Key Infrastructure
5
Expiration and Revocation
5
Certificate Standards
6
Certificate Storage
6
How VCM Uses Certificates
7
The Enterprise Certificate
7
The Collector Certificate
10
Agent Certificates
10
TLS Machine Security Level
11
Creating and Installing Certificates for Collectors
12
Installation of Certificates to Collectors
12
Installation of Certificates to Additional Collectors
12
Changing Certificates
13
Renewing Certificates
13
Replacing Certificates
13
Delivering Initial Certificates to Agents
15
Installing the Agent from the Collector
15
New Installations
15
Upgrades
15
Changing Protocols from DCOM to HTTP
15
Changing Protocol from HTTP to DCOM
15
Installing the Agent from a Disk (Windows Only)
16
Using Cmagtinstall.exe Via Network Share to Install the Agent (Windows Only)
16
Unix/Linux or Mac os X
16
Installing the Agent Using a Provisioning System
16
Certificate Expiration
17
Certificate Transport
17
Exporting Certificates (Windows Only)
17
Importing Certificates (Windows Only)
18
Appendix A: Creating Certificates for TLS Using Makecert
20
Create the Enterprise Certificate and the First Collector Certificate
20
Create Certificates for Additional Collectors
21
Import the Certificates on the Collector Machines
23
Makecert Options
23
Appendix B: Updating the Collector Certificate Thumbprint in the VCM Collector Database
26
Appendix C: Managing the VCM UNIX Agent Certificate Store
27
Using Csi_Managecertificatestore
27
Setting up the Command Line Environment for Csi_Managecertificatestore
27
Csi_Managecertificatestore Options
28
Csi_Managecertificatestore Output
30
Csi_Managecertificatestore Examples
30
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VMWARE VCM 5.3 Manual (46 pages)
Configuration Manager Backup and Disaster Recovery Guide
Brand:
VMWARE
| Category:
Software
| Size: 0.99 MB
Table of Contents
Table of Contents
3
About this Book
5
Implementing a Disaster Recovery Plan
7
Performing Backup Procedures
9
Backing up the Database
9
Perform a Full Backup
10
Perform a Differential Backup
17
Perform a File System Backup
23
Back up HTTP Certificates
23
Performing Recovery Procedures
29
Import HTTP Certificates
30
Restoring the Databases
35
Restore the System Database
35
Restore the Report Server Database
37
Restore the VCM Databases
39
Installing VCM
41
Restoring File System Components
43
Script for Exported Reports
43
Index
45
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